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RTX · 1 day ago

SM Enterprise Services Process Engineering Lead (Remote)

United States

Full-time

Remote

Senior Level

$132K/yr - $252K/yr

7+ years exp

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. The Enterprise Services, Business Solutions Process Engineering Lead will lead process metric development and analysis, focusing on Lean Six Sigma methods to enhance process capabilities and solve business problems.

AerospaceManufacturingSecuritySensorTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Lead the analysis, design, and implementation of end to end process improvements across Business Solutions domains (e.g., Payroll, People Services, Financial Services, Procurement etc…)

Establish and maintain standardized process frameworks, documentation, and governance models across shared services

Drive large scale, cross functional transformation and improvement initiatives aligned with the CORE Goal Alignment process across Enterprise Services Business Solutions

Translate business requirements into executable process designs aligned with HRIS, ERP, and digital platforms

Identify and enable opportunities for automation, digitization, and self service solutions

Establish and monitor KPIs, SLAs, and enterprise performance metrics; ensure benefits realization

Ensure process designs support internal controls, SOX compliance, audit requirements, and risk mitigation

Lead and support change management activities including stakeholder engagement, communications, adoption planning and training

Provide functional leadership, mentoring, and capability development for process engineering and CORE resources

Travel approximately 25%, or as business needs require

Qualification

Process designLean Six SigmaHR Shared ServicesFinancial ServicesChange managementKPI monitoringERP systemsAutomation solutionsStakeholder engagementCommunication skillsCross-functional collaborationMentoring

Required

Typically requires a Bachelor's Degree (Finance, Technology, Engineering, Math, Statistics or related field) or equivalent experience and minimum 10 years experience in process design and analysis, or an Advanced Degree in a related field and minimum 7 years experience in process design and analysis

Prior experience influencing senior leadership and collaborating cross-functionally, with excellent communication skills

Prior experience leading enterprise scale, cross functional transformation initiatives

Minimum of 5 years experience supporting HR Shared Services and/or Financial Services in a global large, complex organization

Six Sigma / Lean Black Belt Certification (or equivalent level of process analysis, quantitative analysis and process design)

Preferred

Certified Six Sigma Black Belt

Minimum of 5 years experience with HRIS and/or ERP systems

Minimum of 5 years experience om deploying advanced technology solutions to digitize workflows

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

RTX

Glassdoor3.8

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Founded in 1922

Arlington, Virginia, USA

10001+ employees