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Park National Bank · 1 day ago

Consumer Regulatory Senior Analyst

Newark, Ohio, United States

Full-time

Hybrid

Senior Level

6+ years exp

Park National Bank is seeking a Consumer Regulatory Senior Analyst to lead consumer compliance initiatives. The role involves managing regulatory workflows, advising on compliance requirements, and building partnerships across various departments to ensure adherence to regulatory standards.

BankingFinanceFinancial ServicesLending

Responsibilities

Lead end-to-end RCM workflow: impact assessment, stakeholder mapping, gap analysis, control design, implementation plans, effective date readiness, and post-implementation validation

Maintain authoritative RCM inventory, decision logs, and documentation; drive timely business adoption through playbooks, procedures, and control updates

Serve as SME reviewer for consumer-facing materials: product disclosures, account agreements, fee schedules, periodic statements, adverse action notices, privacy notices, marketing/advertising (digital and print), website and mobile copy

Embed compliance requirements into business initiatives (new products/features, pricing changes, servicing and collections strategies, channel enhancements, technology implementations, vendor transitions)

Translate regulatory obligations into practical business controls, requirements, and acceptance criteria; participate in agile ceremonies and stage-gate governance

Advise leaders on design choices to minimize consumer harm and regulatory risk while enabling business objectives

Build strong partnerships with Legal, Risk, Operations, Product, Marketing, Technology, Vendor Management, Internal Audit, and Business Line leadership

Synthesize themes, identify cross-entity risks, and drive remediation plans that meet regulator expectations

Develop dashboards/scorecards: change adoption status, defect rates, disclosure quality metrics, complaint themes, supervisory findings, control effectiveness, and UDAAP indicators

Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Serving More standards

Other duties as assigned

Qualification

Consumer complianceRegulatory conceptsAnalytical ThinkingLeadership/Management SkillsWrittenTechnical ExpertiseStrategic PlanningProblem/Situation AnalysisVerbal CommunicationInterpersonal/Customer Service SkillsOrganizational Skills

Required

Must possess a high school diploma or equivalent

4 Year Bachelor's Degree in Business or related field of study

6+ years General experience in consumer compliance with a strong understanding of regulatory concepts, including knowledge of Federal and State consumer protection laws and public interest laws and regulations, supervisory compliance examination procedures, regulatory guidance, and industry best practices preferred