Baylor College of Medicine · 1 day ago
Scheduling Specialist I - Part Time
Baylor College of Medicine is seeking a part-time Scheduling Specialist I. This role involves scheduling and registering patients while providing excellent customer service and adhering to guidelines and procedures within the Epic EMR.
EducationHigher EducationPharmaceutical
Responsibilities
Meets daily and monthly quotas for scheduling and rescheduling new and established patients following trained guidelines and procedures within the Epic EMR
Meets daily and monthly quotas for full registration following trained guidelines and procedures within the Epic EMR
Follows trained guidelines and procedures for inputting and verifying insurance of new and returning patients utilizing EMR
Provides excellent customer service interactions utilizing trained college-wide patient experience tools
Follows trained guidelines when utilizing telephony tools
Meets monthly and daily quotas for My Chart
Handles all other patient access scheduling and registration workflows
Qualification
Required
High school diploma or GED
No experience required
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment
Preferred
One year of patient access experience
Experience with Epic EMR
Bilingual (English/Spanish)
Prior customer service experience
Company
Baylor College of Medicine
Baylor College of Medicine, located in the Texas Medical Center, is a health sciences university located in Houston, Texas
Funding
Current Stage
Late StageTotal Funding
$10.85MKey Investors
National Human Genome Research InstituteNational Heart, Lung and Blood InstituteCancer Prevention and Research Institute of Texas
2024-12-05Grant· $3.5M
2024-09-26Grant
2024-09-19Grant
Leadership Team
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