Legacy Brain & Spine, LLC · 1 week ago
Business Development Associate I
Legacy Brain & Spine, LLC is seeking a Business Development Associate I to establish and maintain relationships with referring physicians and healthcare providers. The role focuses on promoting services, facilitating communication, and collaborating on strategies to enhance patient care and satisfaction.
Clinical TrialsHealth CareHealth DiagnosticsHospital
Responsibilities
Establish trust and rapport with stakeholders (established / potential referral partners) by understanding their needs and preferences, and regularly meet with them to discuss their services and how they can benefit the patients / clients
Act as a two-way communication channel, addressing referral source inquiries and concerns while providing educational resources about their services
Identify and resolve any hurdles that might prevent smooth referrals or collaboration between referral partners and the organization
Analyze referral patterns and trends, providing insights to management for strategic planning and targeted outreach effort
Support speciality services, specifically worker’s compensation and personal injury
Conduct regular visits to practices to communicate updates about services and gather feedback
Promote specialties and services to enhance visibility and attract referrals
Organize and participate in educational events, seminars, and community outreach initiatives to raise awareness of available services
Stay current on healthcare industry trends, regulatory changes, and competitive landscape to enhance the organization’s position
Collaborate with marketing and business development teams to identify opportunities for growth and improvement in engagement strategies
Participate in medical conferences, industry events, and other networking opportunities (such as dinners) that often take place after regular business hours, to connect with doctors and / or other referral sources to build relationships
Responsible for managing their budget for meals, treats, and other business-related expenses incurred when marketing to accounts
Manage a professional expense budget using a company credit card to cover meals, and relationship-building activities (treats/goodies, meals) while adhering to company policies
Qualification
Required
Bachelor's degree in healthcare administration, business, marketing, or a related field preferred. Equivalent work experience will be considered
Minimum of 1 year of experience in a personal injury background, preferred areas in business development marketing and provider relations within the orthopedics, pain management, and neurology space
Knowledge of healthcare systems, referral processes, and medical terminology is beneficial
Ability to work independently, demonstrating a proactive and consultative approach to physician engagement
Access to reliable internet and telephone services, specifically 10M download and 5M upload packages or higher as well as a strong WiFi signal from your remote work location
Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening. Depending on state-specific requirements, this may include drug testing, health screening, CPR/Basic First Aid, and license/credential verifications
In-depth knowledge of the services and specialties offered by the healthcare organization they represent is essential
Excellent written and verbal communication skills are paramount. Ability to clearly and concisely explain information to stakeholders, who may have limited time
Ability to identify and address any challenges that may arise in the referral process and find solutions that work for both sides
Ability to effectively present information about the organization's services to potential / established referral sources
Ability to often juggle multiple tasks and deadlines, so strong time management skills are crucial
Maintaining a professional demeanor and image is important when representing their organization internally and externally
Ability to take initiative and work independently is important, as they may not have constant supervision
Ability to use Microsoft Office Suite for data tracking and reporting
Ability to use discretion and work independently under general supervision
Ability to understand and adhere to the Professional Code of Conduct