Legal Aid of Western Missouri ยท 1 month ago
Data Analyst/Technical Support Specialist
Kansas City, MO
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $70K/yrLegal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff.
CivicTechLegalNon Profit
Responsibilities
Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs
Provide general helpdesk support to staff, troubleshooting hardware and software issues
Manage and support Microsoft 365 applications, including user account management and troubleshooting
Assist in the deployment and management of Microsoft Intune for mobile device management
Collaborate with team members to identify and implement technology solutions that enhance productivity
Qualification
Required
Expertise in SQL/Data analysis and reporting
Database cleaning, validation, and quality assurance techniques
Mobile Device Management/Microsoft Intune
Watchguard or similar firewalls
IAM (Identity and Access Management)
Documentation and Change Management
Preferred
Proficiency in Excel, SQL, Power BI, or similar reporting tools
Bachelor's degree in Information Technology, Computer Science, or a related field
COMPTIA or Microsoft/Azure Certifications
Experience in a nonprofit or legal environment
Excellent problem-solving skills and the ability to work independently and as part of a team
Strong communication skills, both verbal and written
Friendly demeanor with a good sense of humor
Benefits
Medical Plans with PPO or HSA options
Dental Plan
Vision Plan
Life Insurance
Short-term and long-term disability
Accident Insurance
Critical Illness Insurance
Flexible Spending Accounts for medical and dependent care
Health Savings Accounts
Paid Time Off: Holidays, Personal, Sick and Vacation
Travel and parking reimbursement
401k and employer match.
Company
Legal Aid of Western Missouri
Legal Aid of Western Missouri is a nonprofit organization that offers free civil non-criminal legal services for destitute people.
Founded in 1964
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase