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AMSURG · 1 day ago

VICE PRESIDENT, OPERATIONS

United States

Full-time

Remote

Director/Executive

10+ years exp

AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. The Vice President of Operations is responsible for building physician partnerships, setting the Division’s growth strategy, and managing the clinical, financial, and operational performance of their Division.

Health CareHealth DiagnosticsMedical

Responsibilities

Helps foster a people-centric, success-oriented, accountable company culture

Attracts, recruits, retains, motivates, and leads the operations team

Ensures healthy board governance throughout the Division, participating and supporting board meetings and governance as needed including reporting regulatory issues, ASC industry updates, lobbying efforts, and pertinent health system, physician practice management, and private equity relationship updates

Informs people development, professional growth, and management approach for Division

Responsible for managing Directors of Operations (“DOO’s”) and provides strategic direction to drive operational excellence across the portfolio

Works with the Senior Vice President (“SVP”) to implement initiatives to improve major regional partner relationships and center management across the Division

Coaches and guides DOOs and Center leaders in building successful relationships between AMSURG and its providers

Articulates corporate initiatives to Division and develops enactment plan with DOOs

Responsible for high level oversight and continuous improvement of the following areas with assistance of AMSURG resources: Quality Oversight, Operational Efficiency, Cost Management, Risk Management, Regulatory Compliance, Teammate Engagement and Retention, Provider Engagement, Growth

Responsible for development and execution of Division portfolio strategy

Fosters and maintains deep relationships with key heath system joint ventures, physician partnerships, physician practice management MSOs

Develops Division business planning and growth strategy in partnership with the SVP and business development leadership

Works with SVP in supporting and fostering best-in-class Patient-centered-Care

Responsible for identification of new regional opportunities within communities and across payers

Owns relationships with physicians and their growth needs

Provides strategic direction and oversight to maintain strong relationships with existing health system joint ventures, physician/physician practices

Supports organic growth and strategic initiatives, driving alignment within Division

Identifies and introduces appropriate new initiatives to expand and grow same store and Division volume and revenue

Supports acquisition due diligence efforts for new center opportunities. Leads DOOs and center leaders to support business development in due diligence efforts to investigate and execute on new opportunities

Represents the organization with key stakeholders

Fosters and maintains strong physician partnerships

Drives a strong clinician value proposition and Patient-Centered-Care

Owns regional physician Division, health system partnerships, physician practice management operations

Sells and influences adoption of new strategic initiatives

Provides AMSURG advocacy updates to provider partners

Active member of Partnership Board of Directors

Accountable for Division portfolio financial performance

Responsible for managing DOOs and providing strategic direction to support optimizing financial performance of the region

Develops and maintains understanding of Financial Reporting and operation of assigned DOO geography, including presentations and communications with Lead VPs in development and communication of quarterly forecasting and budget models to AMSURG leadership team

Assist the SVP with Managed Care messaging throughout their Division

Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs

Review entire Divisions portfolio, develops Division’s budget and assist assigned ops leads to develop their center level budgets. Responsible for managing and pushing back on portfolio and growth targets

Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment, or other prohibited activities in accordance with the reporting policies of the company

Provides leadership in crisis situations to less senior operations leaders

Assesses crisis situations and leverages appropriate AMSURG resources in resolution

Develops and communicates plan of action

Debriefs with all involved parties upon resolution to determine root cause

Implements plans to mitigate root causes in future using AMSURG resources

Qualification

Healthcare operations managementFinancial managementLeadership experienceStrategic planningCrisis managementInterpersonal skillsCommunication skillsProject managementGrowth mindset

Required

Proven experience in a leadership role with a track record of driving team success and achieving organizational objectives

Demonstrated eagerness to identify and address opportunities or challenges without needing direct oversight

Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers

Strong management skills with the ability to oversee complex projects and manage multiple priorities effectively

Excellent verbal and written communication skills; comfortable with presentations to senior management, boards, community Divisions, and physicians

Proven track record of taking initiative and driving projects to completion with minimal supervision

Ability to manage ambiguity and a highly matrixed organization

Demonstrated growth mindset with a passion for continuous learning and self-improvement

Proven ability to embrace challenges, learn from feedback, and adapt to evolving situations

Willingness to travel up to 60% of the time, with an average travel commitment of 40-60%

Bachelor's degree and/or master's degree in business, healthcare administration or relevant field, and/or equivalent work

Minimum ten (10) years of healthcare operations management experience

Extensive experience leading healthcare operations in a multi-state integrated healthcare delivery system of a minimum of $100M + million revenue of Direct P&L experience