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Higginbotham · 1 day ago

Training Specialist, Property & Casualty Training and Development

United States

Full-time

Remote

Mid Level

Higginbotham is a company focused on training and development in the Property & Casualty sector. They are seeking a Training Specialist to conduct training for new hires and existing employees on agency management systems, ensuring consistent adoption of standards and best practices.

Insurance

Culture & Values

Responsibilities

Instruct new and existing employees on the proper use of Applied Epic and CSR24 agency management systems in accordance with established workflows and procedures

Deliver follow-up and refresher training for existing employees

Facilitate training using a variety of instructional methods, including virtual training via Zoom group sessions and one-on-one training

Conduct companywide webinars and workshops

Provide classroom style (in-person) training when onsite, supporting employees from newly acquired offices

Teach Property & Casualty insurance workflows, e.g. marketing, endorsements, certificates, policy changes, renewals, and transactions

Create and follow acceptable documentation standards related to employee training

Maintain accurate employee training records, including attendance, completion status, and competency tracking, within designated systems and workflows

Adhere to all company and departmental policies and procedures

Offer Help Desk assistance

Qualification

Applied EpicProperty & Casualty LicenseCommercial Lines P&C experienceCSR24 system experienceMicrosoft Office proficiencyZoom experienceAttention to DetailCommunication SkillsTeam CollaborationAdaptability