Foundever · 1 day ago
Remote Customer Service Representative
United States
Full-time
Remote
Entry Level
$15.50/hr - $15.50/hr
1+ years expFoundever is a global leader in the customer experience (CX) industry, seeking a Customer Service Representative to join their dynamic team. In this role, you will support one of the largest financial providers in the U.S. through inbound calls, providing exceptional customer service from the comfort of your own home.
AdvertisingConsultingCustomer ServiceOutsourcing
Responsibilities
Support one of the largest financial providers in the U.S. through inbound calls
Provide exceptional customer service in a remote work environment
Participate in paid training to prepare for the role
Qualification
Required
Must be at least 18 years old
High school diploma or GED equivalent required
1 year of relevant work experience
Open availability during operating hours a must!
Professional customer service aptitude is essential
Strong skills in delivering exceptional service
Consistent dependability and responsibility
Ability to assess situations and develop empathetic solutions
A personal drive to serve others with compassion
Strong organizational abilities are crucial for success in this role
Ability to navigate system tools to search for answers & information
A hardwired high-speed internet connection. No wireless
A quiet, distraction-free space is essential; webcam video presence will be required during training and production
You'll need to use your own computer or tablet (excluding Kindle Fire Tablets) for the first few days of training before we ship the equipment
Cell phones are not permitted during training
Benefits
401(k) matching
Health, dental, and vision insurance
Disability insurance
Paid time off
Opportunities for bonuses
Career growth
Company
Foundever
Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michelle Parks
CEO - U.S. Market
Ana Athayde
Chief CX Technology Strategy and Partnerships
Recent News
2025-10-31
Company data provided by crunchbase