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UCSF Health · 1 day ago

Director, Internal and Executive Communications

San Francisco, CA

Full-time

Hybrid

Director/Executive

$110K/yr - $235K/yr

7+ years exp

UCSF Health is looking for a Director, Internal and Executive Communications to help shape how the organization informs, engages, and aligns its 20,000-person workforce. In this role, you will support leaders across system functions and business units by translating complex initiatives into clear and meaningful communication for employees.

BiotechnologyEducationHealth CareHospitalMedical

Responsibilities

Support leaders across system functions and major business units by translating complex initiatives into clear, timely, and meaningful communication for employees

Contribute to the coordinated internal communications program for UCSF Health, partnering closely with colleagues to maintain consistency, share insights, and support both day-to-day operations and systemwide priorities

Operate independently, collaborate across functions, and support leaders in a fast-paced environment

Balance enterprise perspective with focused leadership support and bring sound judgment to a wide range of topics and situations

Qualification

Strategic communication planningInternal communicationsTeam leadershipProject managementHealthcare knowledgeChange managementDiversityInclusionWritten communicationVerbal communicationInterpersonal skills

Required

Bachelor's degree in a related area or four years of equivalent experience/training

Seven years or more of related experience in a leadership capacity (lead, supervisor or manager)

Deep understanding of all aspects of communications, including strategic planning, content development, and the effective use of various media formats. Proven ability to tailor messaging and channels for different audiences, ensuring clarity, engagement, and impact

Proven ability to lead and develop high-performing teams, including selecting, training, evaluating, and motivating staff to deliver high-quality communications. Experience providing clear direction, coaching, and corrective action when needed

Ability to develop and implement comprehensive long- and short-term strategic communication plans aligned with organizational goals. Experience advising senior leaders on communication strategies

Awareness of industry trends, regulatory considerations, and specialized subject matter relevant to academic medical centers to include knowledge of healthcare, higher education, and public affairs issues

Strong written, verbal, and interpersonal communication skills, with the ability to craft compelling messages, navigate complex organizational dynamics, and engage effectively with internal and external stakeholders

Strong ability to assess organizational and external landscapes, anticipate challenges, and develop communication approaches that support change management, employee engagement, and leadership alignment

Strong critical thinking, project management, and decision-making skills, with the ability to identify challenges, develop solutions, and drive communications initiatives that support organizational priorities

Demonstrated ability to produce high-quality work under tight deadlines and within budget constraints while managing competing priorities in a fast-paced, high-profile environment

Extensive experience in executive and internal communication

Strong writing, editing, and storytelling skills, with experience developing strategic messaging for senior leaders

Proven ability to develop and implement communication plans that drive engagement and alignment across diverse audiences

Expertise in managing high-profile internal events, such as town halls and leadership meetings

Exceptional project management skills and the ability to execute communication strategies in a dynamic environment

Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to UCSF's mission

The ability to work onsite in our San Francisco office for a min. of three days a week or more

Preferred

Deep understanding of UCSF Health's mission, vision, goals, policies, and infrastructure

Strong knowledge of communication technologies, digital platforms, and design principles to effectively manage professional staff and oversee content creation across multiple mediums, including written, visual, and electronic formats

Exp. working in a large health system or complex organization