Washington Radiology · 2 days ago
Patient Service Representative PRN (As Needed)
Potomac, MD
Full-time
Onsite
Entry Level
$18/hr - $23/hr
2+ years expWashington Radiology is a leading provider of medical imaging care with a commitment to excellence in patient service. The Patient Service Representative is responsible for greeting patients, gathering information, and ensuring a smooth registration process, which is crucial for maintaining the flow of the center and impacting organizational profitability.
Health CareMedical
Responsibilities
Greet patients in a professional and friendly manner
Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information
Explain forms to patients and assist with form completion, via paper or tablet, as necessary
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
Participate in front office training to stay abreast of front office policy and procedures
Qualification
Required
High School diploma
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Preferred
Two years of healthcare registration or customer service experience
Basic knowledge of medical terminology
Benefits
A Great Place to Work for the fourth year in a row!
Company
Washington Radiology
With a 75-year history of providing the highest quality medical imaging care for patients throughout DC, Maryland and Northern Virginia, Washington Radiology has built a reputation for being the first to market for technical innovation and advanced clinical leadership, particularly in breast health.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-06-10Acquired
Recent News
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