Proximate Technologies Inc ยท 4 days ago
PLM / 3DEXPERIENCE Engineer / Solution Arch
Proximate Technologies Inc is seeking a PLM / 3DEXPERIENCE Engineer / Solution Architect to provide support for the 3DEXPERIENCE platform in an ITAR-compliant environment. The role involves troubleshooting application issues, supporting system implementations, and ensuring compliance with regulatory requirements.
Responsibilities
Provide L1, L2, and L3 support for the 3DEXPERIENCE platform in an ITAR-compliant environment
Troubleshoot application, performance, and system integration issues across multiple 3DEXPERIENCE modules
Support 3DEXPERIENCE implementation, including data model customization, system configuration, upgrades, and data migration
Ensure PLM workflows, data governance, and lifecycle management align with business and regulatory requirements
Monitor system logs, user activities, and error trends to proactively identify and resolve recurring issues
Coordinate with business users, engineering, development, and infrastructure teams to resolve incidents and service requests
Participate in patching, version upgrades, and system maintenance with minimal operational impact
Maintain incident, problem, and resolution documentation to support audits and knowledge sharing
Conduct root cause analysis (RCA) and implement preventive and corrective actions
Ensure compliance with ITAR regulations and corporate data security policies
Support system integrations between 3DEXPERIENCE, CAD systems, and other enterprise applications
Collaborate with stakeholders across multiple divisions to ensure effective PLM system usage and support
Qualification
Required
Provide L1, L2, and L3 support for the 3DEXPERIENCE platform in an ITAR-compliant environment
Troubleshoot application, performance, and system integration issues across multiple 3DEXPERIENCE modules
Support 3DEXPERIENCE implementation, including data model customization, system configuration, upgrades, and data migration
Ensure PLM workflows, data governance, and lifecycle management align with business and regulatory requirements
Monitor system logs, user activities, and error trends to proactively identify and resolve recurring issues
Coordinate with business users, engineering, development, and infrastructure teams to resolve incidents and service requests
Participate in patching, version upgrades, and system maintenance with minimal operational impact
Maintain incident, problem, and resolution documentation to support audits and knowledge sharing
Conduct root cause analysis (RCA) and implement preventive and corrective actions
Ensure compliance with ITAR regulations and corporate data security policies
Support system integrations between 3DEXPERIENCE, CAD systems, and other enterprise applications
Collaborate with stakeholders across multiple divisions to ensure effective PLM system usage and support
Strong expertise in 3DEXPERIENCE platform and enterprise CAD systems
Solid understanding of PLM workflows and data governance
Hands-on experience with 3DEXPERIENCE implementation, customization, upgrades, and data migration
Proven experience providing L1/L2/L3 application support
Experience working in ITAR-regulated or controlled environments
Strong troubleshooting, RCA, and communication skills
Background in mechanical, industrial, manufacturing, or systems engineering
Strong experience supporting PLM systems, preferably 3DEXPERIENCE
Hands-on expertise in troubleshooting application, performance, and integration issues
Proficient with CAD and PLM workflows, including data governance and lifecycle management
Comfortable working across L1/L2/L3 support environments
Experienced with upgrades, data migration, customization, and configuration of PLM platforms
U.S. Citizen or Permanent Resident
Company
Proximate Technologies Inc
Proximate Technologies Inc is an information technology and services company based out of 1400 Preston Rd, Plano, TX, United States.
Funding
Current Stage
Growth StageCompany data provided by crunchbase