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Strategic Staffing Solutions · 2 days ago

Regulatory Analyst (Knowledge of Credit and Risk Assessment, Regulatory Compliance Knowledge)

Phoenix, AZ

Contract

Hybrid

New Grad, Entry Level

$20/hr - $24/hr

Strategic Staffing Solutions is seeking a Regulatory Analyst for a leading Insurance client in Phoenix, AZ. The role involves facilitating member experiences by providing exceptional customer service and applying knowledge of personal lines insurance to assist with various insurance processes.

ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency

Growth Opportunities

Hiring Manager

Erika Alminas

Responsibilities

Facilitating member experiences by answering phone calls, emails, and other requests

Assisting members with quotes, binding new business, rating, policy, billing, payment, underwriting, contract, and coverage provisions

Maintaining required Property & Casualty licenses and state registrations

Communicating clearly and professionally with members to ensure a positive member experience

Ensuring accuracy while assisting with policy, billing, payment, and underwriting processes

Managing multiple tasks and responsibilities, including assisting with member inquiries, processing information, and meeting deadlines

Developing and applying knowledge of personal lines insurance and continuously improving in the role

Navigating systems related to insurance quoting, policy management, and customer communication

Resolving member inquiries and issues efficiently using knowledge of policies and procedures

Working in a collaborative team environment, supporting both members and internal teams in meeting company goals

Qualification

Personal Lines InsuranceLicensingState RegistrationsCustomer Service SkillsAttention to DetailProblem-SolvingTechnical SkillsOrganizational SkillsAdaptabilityTeamworkCollaboration

Required

High school diploma or GED equivalent

Exceptional ability to communicate clearly and professionally with members through phone calls, emails, and other channels

Developing knowledge in personal lines insurance, including assisting with quotes, binding new business, policy rating, billing, payments, underwriting, and understanding contract and coverage provisions

Ability to maintain the required Property & Casualty licenses and state registrations

Ensuring accuracy while assisting with policy, billing, payment, and underwriting processes, as well as understanding insurance contracts and coverage

Ability to manage multiple tasks and responsibilities, including assisting with member inquiries, processing information, and meeting deadlines

Willingness to develop and apply knowledge of personal lines insurance and continuously improve in the role

Basic computer skills for navigating systems related to insurance quoting, policy management, and customer communication

Ability to resolve member inquiries and issues efficiently, using knowledge of policies and procedures to address various requests related to insurance

Willingness to work in a collaborative team environment, supporting both members and internal teams in meeting company goals