Fowler College of Business at San Diego State University · 3 days ago
Commuter and Transfer Student Success Coach (Student Services Professional II)
Fowler College of Business at San Diego State University is seeking a Commuter and Transfer Student Success Coach to support the academic success, engagement, and retention of commuter and transfer students. The role involves advising, mentoring, and coordinating student success initiatives while fostering a sense of belonging and holistic support for students.
Higher Education
Responsibilities
Serve as a primary point of contact and advisor for commuter and transfer students, providing guidance on university requirements, policies, resources, and success pathways
Develop, coordinate, and support mentoring programs, workshops, events, and co-curricular initiatives that promote commuter and transfer student engagement and success
Collaborate with campus partners, faculty, families, and community stakeholders to advance commuter and transfer student success initiatives
Manage daily operations of the Center for Commuter Life, including supervision and coordination of student assistants and peer mentors
Support administrative and operational functions, including program assessment, reporting, marketing communications, and participation in university programs and committees
Qualification
Required
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth
A master's degree in a job-related field may be substituted for one year of the professional experience
Knowledge of FERPA and the ability to handle academic, judicial, and other sensitive student records with professionalism and confidentiality
Understanding of reporting responsibilities as a Responsible Employee and Campus Security Authority under Title IX and the Jeanne Clery Act
Ability to learn, interpret, and apply Title V, CSU policies and procedures, and University rules related to student programs, organizations, activities, and governance
Demonstrated ability to support commuter, transfer, and diverse student populations through advising, mentoring, facilitation, and engagement initiatives
Strong organizational, programming, and project management skills, including the ability to plan, implement, assess, and manage multiple initiatives while adapting to changing priorities
Effective interpersonal and communication skills to build relationships, present information clearly, and collaborate with students, staff, faculty, and campus partners
Ability to use student information systems and technology platforms (e.g., EAB Navigate, Microsoft Office, Google Workspace, Canvas, PeopleSoft, Qualtrics) to support advising, data management, communication, and reporting functions
Benefits
Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Company
Fowler College of Business at San Diego State University
For more than 60 years, the Fowler College of Business has established itself as a leader and innovator in business education.
Funding
Current Stage
Growth StageCompany data provided by crunchbase