StubHub · 2 hours ago
Product Manager - International Fulfillment
New York, NY
Full-time
Hybrid
Entry, Mid Level
$120K/yr - $170K/yr
2+ years expStubHub is on a mission to redefine the live event experience on a global scale. As a Product Manager for International Fulfillment, you will own the end-to-end post-purchase journey for fans outside North America, working across teams to design products that meet the unique needs of international buyers and sellers.
E-CommerceMarketplaceTicketing
Responsibilities
Act as the owner of the entire post-purchase journey for our international fans – designing systems that scale across borders and customer needs
Understand the nuances of diverse markets and customer cohorts, turning insights into product opportunities and long-term strategic direction
Build journeys that are consistent, reliable, and intuitive despite the operational and logistical complexity of global fulfillment
Own a broad problem space with guidance – defining priorities, success metrics, and product direction across all international markets
Identify friction points and unmet needs across the end-to-end experience, from purchase to venue entry
Deliver new products and enhancements that improve reliability, reduce confusion, and increase confidence for international buyers and sellers
Collaborate closely with engineering, operations, and customer experience teams to bring solutions to life
Translate market differences and operational realities into scalable product requirements and system designs
Partner with stakeholders to ensure fulfillment workflows, communications, and global capabilities work cohesively
Use data, experimentation, and customer research to identify high-potential opportunities for improving performance in international markets
Improve key outcomes such as fulfillment reliability, customer understanding, and post-purchase confidence
Help accelerate StubHub’s growth by unlocking a more seamless and trusted international buyer experience
Qualification
Required
2–5 years of experience in product management, ideally in consumer-facing or marketplace environments
Demonstrated ability to work through ambiguity – framing problems, identifying insights, and defining product direction
Strong analytical fluency: comfortable with SQL, dashboards, and data-driven prioritization
Experience partnering with engineering teams and translating customer needs into actionable technical requirements
Customer-obsessed mindset with a track record of using qualitative and quantitative insights to shape product decisions
Strong cross-functional collaboration skills – especially with operations and customer experience teams
Ability to understand both user journeys and system workflows, and connect them into cohesive product experiences
Benefits
401k
Premium Health, Vision, and Dental Insurance options
Paid time off
Paid parental leave
Company
StubHub
StubHub is a ticket marketplace where users buy and sell tickets for sports, concerts, theater, and live events. It is a sub-organization of eBay.
1001-5000 employees
H1B Sponsorship
StubHub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (20)
2023 (20)
2022 (4)
2021 (4)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$59.23MKey Investors
ViagogoStephens GroupBEA Systems
2025-09-17IPO
2021-12-23Series Unknown· $39.63M
2021-09-08Acquired
Leadership Team
Connie James
Chief Financial Officer
Recent News
Sports Business Journal
2026-01-23
Crunchbase News
2026-01-22
Company data provided by crunchbase