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Peachy · 1 day ago

Front Desk Coordinator

New York, NY

Part-time

Onsite

New Grad, Entry Level

$19/hr - $19/hr

Peachy is dedicated to making wrinkle treatment more accessible through innovative products and transparent pricing. The Front Desk Coordinator, also known as Studio Experience Specialist, is responsible for ensuring a positive client experience by managing check-in/check-out processes and collaborating with team members to maintain high service standards.

BeautyCosmetic SurgeryCosmeticsWellness

No H1B

Responsibilities

Greet clients and ensure a seamless check-in and check-out process

Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients

Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products

Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments

Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients

Complete studio opening and closing tasks

Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas

Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices

Qualification

Customer service experienceHospitality experienceTech SavvySituational AdaptabilityEffective CommunicationCollaboration

Required

Experience in a customer service, hospitality, high-end retail or wellness services role

Flexible to work in multiple studio locations within a reasonable distance to your home studio

Schedule: This role requires Sunday and Friday availability, and ability to work a minimum of 18 hours per week. Some holiday availability is required

Minimum of 18 years old and eligible to work in the United States without sponsorship

Frequently required to kneel, bend, sit and stand for long periods of time

Ability to lift/transport items weighing up to 30 lbs

Operate standard office equipment and technology

Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels

Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done

Tech Savvy - Readily learns and adopts new technologies

Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances

Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints