Remote Bilingual Spanish/ English Insurance Customer Service Representative jobs in United States
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Foundever · 1 day ago

Remote Bilingual Spanish/ English Insurance Customer Service Representative

Foundever is a global leader in the customer experience (CX) industry, and they are seeking a Bilingual Customer Service Representative to support one of the largest insurance providers in the U.S. The role involves providing exceptional customer service in both English and Spanish, with a focus on helping clients without the need for cold calling.

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Responsibilities

Support one of the largest insurance providers in the U.S
Provide exceptional customer service in both English and Spanish

Qualification

Customer Service AptitudeBilingual Spanish/EnglishCritical ThinkingOrganizational SkillsService-OrientedSystem NavigationReliability

Required

Speak Fluent English and Spanish
Must be at least 18 years old
High school diploma or GED equivalent required
Must have open availability during operating hours
Professional customer service aptitude is essential
A distraction-free and quiet workspace is essential during training and work hours
Candidates residing within 50 miles of a designated site will be required to work at that location

Preferred

6 months to 1 year of relevant work experience

Benefits

401(k) matching
Health, dental, and vision insurance
Disability insurance
Paid time off
Opportunities for bonuses
Career growth

Company

Foundever

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Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Michelle Parks
CEO of U.S. Market
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Ana Athayde
Chief CX Technology Strategy and Partnerships
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Company data provided by crunchbase