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Excel Medical · 2 days ago

Accounting Operations Specialist

United States

Full-time

Remote

Entry Level

1+ years exp

Excel Medical is a dynamic and innovative telehealth company specializing in Hormone Replacement Therapy for men and women. They are seeking a full-time Accounting Operations Specialist to manage billing system operations and support accounting functions. The role involves overseeing credit card transactions, resolving discrepancies, and ensuring compliance with financial regulations.

BiopharmaHealth CareLife ScienceWellness

Hiring Manager

Crystal Ellison, SHRM-CP

Responsibilities

Oversee all aspects of billing system operations, including credit card transactions and reconciliation

Monitor and resolve billing discrepancies, declines, and errors, working with Customer Service team

Coordinate with multiple merchant processors to ensure seamless transaction flows

Maintain compliance with company policies and external financial regulations

Provide analytical support and insights related to billing trends and issues

Serve as the main point of contact for billing system inquiries and disputes

Collaborate with the accounting and finance teams to ensure accurate financial reporting

Assist in process improvements and automation efforts to enhance billing efficiency

Build and improve upon KPI reporting of key billing and credit card activity metrics to monitor proactively, investigating anomalies

Work with service providers of key systems, including the billing system, credit card processors and intermediaries, reporting and resolving technical issues

Support staff accounting functions, including journal entries and reconciliations

Assist with month-end close processes and financial statement preparation

Participate in audits by preparing necessary documentation and reports

Ensure accuracy of financial transactions and maintain organized records

Qualification

Billing systemsFinancial reconciliationData analysisMulti-merchant processingAccounting softwareAttention to detailCommunication skillsOrganizational skills

Required

Bachelor's degree in accounting, finance, business administration, or a related field (or equivalent experience)

Minimum of 1-3 years of experience in billing, accounts receivable, or a related field

Experience with multi-merchant credit card processing and e-commerce billing platforms

Strong analytical, and problem-solving skills and including data analysis skills, using advanced Excel tools, working with large amounts of data to efficiently review, analyze, troubleshoot and discover root causes or trends

Attention to detail and accuracy in financial record-keeping

Ability to work collaboratively with internal teams and external partners

Proficiency in accounting and reconciliation software

Knowledge of general ledger processes and financial reporting

Excellent communication and organizational skills