Lids · 1 day ago
Store Operations Coordinator
Indianapolis, IN
Full-time
Onsite
New Grad, Entry LevelLids is a leading headwear and sports apparel retailer in North America, and they are seeking a Store Operations Coordinator to enhance the efficiency of retail operations. This role involves communication between the corporate office and stores, managing various projects, and ensuring productivity across the organization.
ApparelFashionLifestyleRetailSports
Hiring Manager
Norah Rose
Responsibilities
Partner with leaders from throughout the company to ensure cross-departmental collaboration to support 1200+ stores
Send all global communications from corporate to field leaders to include memos, corporate announcements, and departmental reports
Design and maintain store-level communication portal, as well as partner with all applicable departments and associates to ensure current, accurate information
Participate in cross-departmental collaboration to continue to find ways to improve efficiency and strengthen culture
Participate, oversee, and facilitate meetings, including taking notes on action items and following through on the takeaways
Build vendor partnerships to manage and supply Lids branded merchandise to the field and corporate office
Monitor flow, quality, and quantity of data, projects, and requests for information going to the field, to ensure that all is consistent with the needs and goals of the field organization
Support the Lids field operations team by managing and solving store inventory discrepancies
Monitor inventory adjustments for accuracy and completion
Model a culture of ownership in every customer and employee interaction while driving strategic priorities and operational activities
Manage the overall direction, development, and performance of the department and operations partners both internal and external
Communicate with and understand the needs of internal and external customers while maintaining the department standards for productivity, reliability, and accuracy
Other duties as assigned
Qualification
Required
Prior retail, business management, or event management experience
Excellent communication and interpersonal skills
Intermediate to advance Excel and MS Office skills
Strong systems capability and ability to adapt to new applications
Strong organization skills, attention to detail and follow through to resolve any outstanding issues
Active decision-making and problem-solving
Proven ability to perform both independently with minimal supervision, as well as be a collaborative team player
Proven ability to work in a fast-paced environment while handling difficult situations
Excellent planning and organizational skills with the ability to prioritize work and multitask
Preferred
Bachelor's Degree or equivalent Work Experience
Knowledgeable of in-store operations
Maintaining a customer-centric approach throughout all job responsibilities and striving to grasp customer needs at the store level
Ability to analyze data resulting in effective course of action
Display strong analytical and problem-solving skills; think outside of the box; may not always know the answer, but certainly know how to find it
Company
Lids
Lids is a mall-based retailer of sports headwear, apparel, accessories, and novelties.
Founded in 1995
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2004-02-18Acquired
Leadership Team
Nick Corthier
Executive Vice President, Head of Store Operations
Recent News
2025-12-24
2025-11-07
Retail Dive
2025-11-04
Company data provided by crunchbase