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National Council on Aging · 1 month ago

Community Network Data Analyst

Arlington, VA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

National Council on Aging is dedicated to improving the lives of older adults across the nation. They are seeking a Community Network Data Analyst to maintain, organize, and share data about their national network of community partners, enhancing engagement and supporting advocacy campaigns. The role involves data collection, analysis, and collaboration with various stakeholders to inform strategic decisions and improve network performance.

Non Profit

Responsibilities

Establish, document and execute data collection and maintenance processes that efficiently ensure accuracy and usefulness across the network. This includes community-based organizations such as enrollment centers, senior centers, employment sites, education partners, etc

Define network partner profile including required and optional data including service area, services provided, languages supported, contact information (including key staff), fund/grant association, etc

Ensure the accuracy and integrity of data collected from multiple sources and stored in Salesforce

Identify, troubleshoot, and resolve data collection issues in a timely manner

Identify opportunities to improve how data is collected and visualized in Salesforce to increase ease of use and value/usefulness

Responsible for Community Partners and Programs Map data quality and contribute to user experience and data enhancements

Lead effort to define Salesforce reports containing network data

Respond to network data inquiries from colleagues

Analyze data to identify trends, patterns, and insights that can inform strategic decisions

Provide data insights that inform and strengthen advocacy campaigns, partnerships, network growth, organizational performance, etc

Work with the Associate Director, Community Partnerships & Network Activation to implement strategic network of community-based partners and national non-profit organizations

Serving as network data subject matter resource, support colleagues responsible for grant and partnership development and management/delivery, web site engagement, and advocacy campaigns

Contribute to collaborative team environment that cultivates efficient execution, innovation, and continuous improvement

Communicate effectively with internal and external stakeholders to gather requirements and deliver actionable insights

Constructively challenge colleagues on assumptions and goals by asking questions and providing data

Performs other duties as assigned

Qualification

SalesforceMicrosoft ExcelData analysisData collectionDatabase managementProfessionalismAttention to detailCommunication skillsTeam collaborationProblem solving

Required

Bachelor's degree in data analytics, public administration, business, nonprofit management, or a related field

Minimum of 2 years of professional experience with data entry, database management, CRM administration, or program reporting, ideally in a nonprofit setting

Proficiency with Salesforce, including importing, updating, and exporting data, as well as building reports

Proficiency with Microsoft Excel, including formulas and pivot tables

Comfort with cleaning, organizing, validating, and reporting data with strong attention to detail

Ability to establish and execute processes to efficiently maintain data accuracy

Excellent communication skills, including ability to convey technical information to non-technical stakeholders

Ability to work independently and collaboratively within a team environment