Mobility Support Specialist/Analyst (On W2) jobs in United States
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Peer Consulting Resources Inc. ยท 3 days ago

Mobility Support Specialist/Analyst (On W2)

positionBrooklyn, NY
timeContract
remoteOnsite
seniorityEntry Level
date1+ years exp

Peer Consulting Resources Inc. is seeking a Mobility Support Specialist/Analyst to join their MDM team. The role involves supporting, managing, and troubleshooting mobile devices on IOS and Android platforms, ensuring compliance with policies, and collaborating with service providers.

AdviceConsultingInformation TechnologySoftware
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H1B Sponsor Likelynote
Hiring Manager
Seema Mittal
linkedin

Responsibilities

Mobile device troubleshooting
Mobile device replacements
Application testing and installing
Inventory tracking and quality control
O/S updating and vulnerability device patching
Assign permissions, access rights, and roles on Workspace ONE
Assist users in setting up apps on IOS or Android devices enrolled on the MDM platform
Show comprehensive technology experience with Active Directory, Microsoft Authenticator, Excel and other complementing skills
Provide Excellent Customer Support
Install, upgrade, configure, test, maintain and support operating system software in a fast-paced environment
Implements and maintains mobile device management solutions
Take on projects with little supervision
Troubleshooting tickets that have been escalated from help desk

Qualification

Mobile Device ManagementWorkspace ONEIOS & Android SupportActive DirectoryMicrosoft AuthenticatorApplication TestingCustomer SupportProblem SolvingCommunication

Required

1+ Years of Experience
Support hardware and software on IOS & Android mobile devices
Managing, maintaining support, and troubleshooting all end clients' mobile devices
Assigning and keeping track of mobile devices with SERVICE NOW
Using Workspace ONE to push and manage applications on mobile devices
Ensuring all devices are in compliance with the correct policies and procedures
Collaborating with service providers and the helpdesk
Mobile device troubleshooting
Mobile device replacements
Application testing and installing
Inventory tracking and quality control
O/S updating and vulnerability device patching
Assign permissions, access rights, and roles on Workspace ONE
Assisting users in setting up apps on IOS or Android devices enrolled on the MDM platform
Comprehensive technology experience with Active Directory, Microsoft Authenticator, Excel and other complementing skills
Providing Excellent Customer Support
Installing, upgrading, configuring, testing, maintaining and supporting operating system software in a fast-paced environment
Implementing and maintaining mobile device management solutions
Taking on projects with little supervision
Troubleshooting tickets that have been escalated from help desk
Good communication skills
Demonstrated problem solving and analytical skills
Eager to learn, self-motivated, organized, and proactive

Company

Peer Consulting Resources Inc.

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Peer Consulting Resources Inc.
dateFounded in 2011
location
Princeton, New Jersey, USA
people-size11-50 employees
web-link
https://www.peer-consulting.com

H1B Sponsorship

Peer Consulting Resources Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (12)
2023 (4)
2022 (11)
2021 (3)
2020 (11)

Funding

Current Stage
Early Stage

Leadership Team

V
Vivek Philar
Chief Executive Officer
linkedin
Company data provided by crunchbase