LanceSoft, Inc. · 2 months ago
HR Shared Services Systems Specialist
Cambridge, MA
Full-time, Contract
Onsite
Senior Level
$40/hr - $40/hr
5+ years expLanceSoft, Inc. is expanding its team and is seeking an HR Shared Services Systems Specialist. The role involves monitoring and managing the ServiceNow ticket queue, handling the onboarding process, and ensuring data accuracy and efficiency for new hires.
Information Technology
Responsibilities
Monitor and assign tickets in ServiceNow queue throughout the day
Handle system side of onboarding—data processing, troubleshooting, ensuring timely hiring
Analyze data, identify trends, and manage high-priority tickets
Support onboarding operations; ensure accuracy and efficiency in new hire data processing
Qualification
Required
5+ years in HR Shared Services/People Operations
Bachelor's degree minimum
Attention to detail and time sensitivity
Strong communication and customer service
Excel proficiency (Pivot Tables, VLOOKUP) and ability to present data in PowerPoint
Preferred
ServiceNow (highly preferred); Open to similar systems
SuccessFactors or other HRIS systems
Power BI (nice-to-have) but might be overqualified with this experience
Collaborative, inquisitive, team-oriented, proactive
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase