State of Montana · 1 day ago
IT Systems Administrator
The State of Montana Department of Military Affairs Information Technology is seeking a Network Systems Administrator who can thrive in a fast-paced environment. The role involves managing network and security equipment, providing technical support, maintaining systems, and ensuring security protocols are followed.
Government Administration
Responsibilities
Assist lower-level roles with system maintenance and general IT support to end-users
Diagnose, troubleshoot, and resolve hardware, software, network, or system technical issues
Install or replace network or computer systems hardware or software
Schedule or monitor systems maintenance activities
Produce support documentation (for example: a how-to/FAQ document, knowledge base articles, system information and login details, audit logs, etc.)
Maintain systems backup, recovery, and security protocols
Configure hardware or software to meet system requirements
Monitor system performance and maintain assigned systems
Resolve escalated issues from lower-level roles requiring systems modification
May deploy new application code into test or production environments
May program as needed
Manage assigned IT systems
Resolve issues elevated from lower-level roles, which involve system modification
Evaluate and optimize network or system performance
May respond directly to escalated customer issues in order of importance as determined by location and business impact
Responsible for a variety of additional duties; This position requires strong attention to detail, excellent documentation skills, excellent communication skills, organization, and multi-tasking
Must have the ability to work in, and interact with, a diverse workforce in a professional and effective manner
Qualification
Required
2-year Associate degree in Information Technology or a related field
2 years of job-related experience supporting network or computer systems technologies
Must be knowledgeable in setting up and maintaining Windows Server 2019+ and Hyper-V
Must have experience in setting up and maintaining private networks
Strong attention to detail
Excellent documentation skills
Excellent communication skills
Organization and multi-tasking abilities
Ability to work in, and interact with, a diverse workforce in a professional and effective manner
May require 8 or more hours a day working with a computer
May require more than a 40-hour workweek and on-call to perform systems upgrades and address issues during off-hours
May require regular phone use to resolve issues through long-duration calls
Occasional need to lift, move, and install computer hardware – up to 25 lbs
Must be able to work physically on-site in the office 60%-100% of the time
Preferred
Experience configuring and managing firewalls (Barracuda firewall experience is helpful but not required)
Knowledge in using and maintaining firewall appliances
Benefits
Health Insurance
Paid Leave & Holidays
Retirement Plan
Company
State of Montana
State of Montana has a desire to cultivate a workforce consistently able to respond to challenges facing Montana.
Funding
Current Stage
Late StageLeadership Team
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