Cisco · 2 days ago
Sr Software Engineer - CX
Durham, NC
Full-time
Onsite
Senior Level
$137K/yr - $200K/yr
7+ years expCisco is a leading technology company revolutionizing how data and infrastructure connect. They are seeking a Senior Software Engineer to join their Customer Experience Engineering team, focusing on Gen AI Application development and enhancing customer-facing platforms.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Develop and deliver high-quality applications that power Cisco's customer-facing platforms, enhancing the experience for Cisco's customers
Take ownership of projects throughout their entire lifecycle, from initial concept and architecture design to implementation, deployment, and ongoing support
Drive continuous improvement by contributing to system architecture decisions, optimizing performance, and ensuring robust, maintainable solutions
Partner closely with cross-functional teams to translate business requirements into technical solutions that create tangible value for Cisco's customers
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field with 7+ years of experience or a Master's with 5+ years of experience
Development experience in Python, with practical experience developing generative AI applications
Experience designing, building, deploying, and maintaining end-to-end software systems-from architecture to production
Expertise in building and integrating APIs, as well as designing and managing databases such as SQL and NoSQL
Experience using Kubernetes (K8s) and related technologies, including experience with custom resource definitions (CRDs)
Experience working with large language model (LLM) frameworks (e.g., LangChain) and observability platforms (e.g., LangSmith)
Preferred
Practical experience working with multiple large language models (LLMs), including but not limited to OpenAI, Anthropic, and Mistral
Familiarity with modern front-end web frameworks such as React or Angular
Experience integrating with Model Context Protocols and related ecosystem tools
Strong analytical, debugging, and problem-solving skills, especially for diagnosing complex, system-level issues
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Cisco’s flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Employees are also eligible to earn annual bonuses subject to Cisco’s policies
Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-08
The Hollywood Reporter
2026-01-07
Company data provided by crunchbase