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Motion · 1 day ago

Manager, Solutions Center

Elk Grove Village, IL

Full-time

Onsite

Mid Level

$68K/yr - $89K/yr

3+ years exp

Motion is a company that provides sales support solutions, and they are seeking a Solutions Center Manager to lead the sales support team. This role involves supervising the team, ensuring customer service excellence, and collaborating with sales personnel to achieve sales goals.

Industrial Automation

Responsibilities

Supervises, hires, trains, and disciplines the sales support team with the location

Assists in servicing customers through familiarity and knowledge of products

Ensures customer service is a focal point of every interaction

Hires, builds, trains, and evaluates the team, as well as driving accountability

Works closely with the outside sales group to develop and grow the business

Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow

Analyzes inventory for opportunities to increase turns and grow sales

Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers

Identifies training needs of the team and coordinate as necessary

Sets goals and tracks measures across the team

Maintains audit and inventory performance at location

Monitors and identifies opportunities to improve financial performance

Implements and ensures all safety guidelines are followed

Maintains key relationships with other internal managers

Performs other duties as assigned

Qualification

Microsoft OfficeIndustrial sales experienceEpicore P21 experienceMechanical/technical aptitudeTeam buildingBasic hydraulic knowledgeHosesBilingual (English/Spanish)Time managementWork ethicDecision-making