Infojini Inc ยท 2 days ago
Desktop Support Specialist
Sacramento, CA
Contract
Onsite
Entry Level
2+ years expInfojini Inc is seeking a Desktop Support Specialist to provide technology support for Windows 11 Lifecycle. The role involves performing computer user data and software inventory services, providing technical hardware and software assistance, and maintaining client support during business hours.
Information Technology
Hiring Manager
Farzana Shaikh
Responsibilities
Work on-site at office locations
Occasionally drive personal vehicle between office locations
Provide Technology Support for Windows 11 Lifecycle
Perform computer user data and software inventory services
Perform lifecycle replacement computer services
Provide computer technical hardware & software assistance
Perform user, hardware, software inventory services
Perform conference room technical support services
Perform committee and board meeting technical support
Complete assigned tasks in Ticketing System
Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support
Maintaining client support during business hours
Ensuring assigned tickets in ticketing system are processed and completed
Qualification
Required
Must have a minimum of 2 years of experience delivering a fully functional and operationalized solution
Must have provided technical support in the last 3 years
Must have experience in troubleshooting and working with Windows 11
Must have a minimum of 2 years of experience supporting desktops, laptops, tablets in an enterprise domain
Must have a minimum of 2 years of experience with Windows operating systems and user profile support
Must have a minimum of 2 years of imaging experience
Must have experience installing, maintaining, diagnosing, and preparing computer hardware, printers, plotters, and related peripherals using Microsoft software in a networked environment
Must have OS & Computer Hardware Lifecycle Replacement
CompTIA Technician
ServiceNow experience
Software Installs experience
Experience with diagnoses, research and resolve computer software issues
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase