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Arbor Realty Trust · 2 days ago

Insurance Specialist

Tonawanda, NY

Full-time

Onsite

Mid Level

$60K/yr - $65K/yr

3+ years exp

Arbor Realty Trust is seeking an Insurance Specialist I, Policy Review to ensure compliance with investor insurance requirements. The role involves reviewing commercial insurance policies, communicating with clients and stakeholders, and resolving insurance-related issues efficiently.

Financial ServicesReal EstateReal Estate Investment

Hiring Manager

Kate Perez

Responsibilities

Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements

Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations

Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements

Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance

Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions

Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues

Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary

Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems

Assist with insurance related reporting to investors and auditors

Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information

Meets weekly productivity goals and standards as outlined by their direct supervisor

Maintains a minimum internal accuracy score of 95% on all assigned reviews

Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party

Process and review insurance endorsements and notices of cancellation and non-renewal

Process and review insurance for loans involved in securitization

Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues

Qualification

Commercial Insurance CoverageReading Insurance PoliciesMicrosoft OfficeTime ManagementAccountabilityDependabilityTeamworkAttention to DetailCommunication SkillsOrganizational SkillsFlexibility

Required

High school diploma or equivalent

3+ years' experience in Commercial Lines Insurance

Ability to work as a part of a team, while providing a strong individual contribution

Excellent attention to detail, judgment, flexibility, accountability and dependability

Clear knowledge of Commercial Insurance Coverage –Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance

Demonstrated ability to read commercial insurance policies and determine the coverage provided therein

Excellent communication skills, written and oral, through all levels of the organization

Strong time management and organizational skills for prioritizing multiple assignments

Ability to work in a fast-paced environment with strict deadlines

Intermediate Microsoft Office skills