Pinnacle Live · 2 days ago
Sales Manager - Audio Visual, Event Technology, Event Production
Nashville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expPinnacle Live is a premium, in-house AV partner that enhances live event experiences. The Sales Manager will be responsible for driving sales efforts at their assigned venue, generating contracts, and managing the sales process to ensure outstanding customer experiences throughout the event lifecycle.
Event ManagementEventsVideo Conferencing
Responsibilities
Serve as a sales subject matter expert and ambassador for the designated hotel sales team
Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services
Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more
Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies
Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc
Enter all pertinent client information into Pinnacle Live’s CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting
Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales
Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams
Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings
Deliver 'Gold Standard' customer experiences throughout the sales process, event execution, and post-event follow-up
Manage accurate and timely billing of events and clients
Perform other duties as assigned
Qualification
Required
Bachelor's degree in business or related field or equivalent experience
Minimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferred
Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress
Highly skilled communicator; exceptional interpersonal and relationship-building skills
Highly skilled at project management; proven success working in a fast-paced environment
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Very strong time management skills with the ability to work on multiple projects at a time effectively
Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively
Exceptional relationship builder, internally and externally
Preferred
Prior sales experience in the hospitality industry
Production and Staging experience
Scenic and Décor experience
Rigging, Electrical, and Exhibit experience
Benefits
Performance based incentive plans on top of base salary
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Company
Pinnacle Live
Pinnacle Live is a premium in-house AV partner that delivers bespoke AV solutions for in-person, virtual, and hybrid meetings and events.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Colin Burke
Sr. Vice President of Sales and Strategic Partnerships
Mike Szymanski
Senior Director of Hotel Partnerships
Recent News
2025-04-21
2025-04-15
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