Allied Universal · 1 day ago
Embedded Service Technician - Electronic Security
Allied Universal® Technology Services is a global leader in transforming the security industry. They are seeking an Embedded Technician to perform service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment for an automotive enterprise client.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Travel to various local commercial sites for the client to service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems. Including but not limited to: Electrified/non-electrified locks, card readers, ancillary door devices, IP/analog cameras, head-end video recording devices, Wired/wireless systems and intercom systems
Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures
Execute, document and track service-related issued through ServiceNow in accordance with Federal, State, and local regulations
Interpret electrical schematics, CAD drawings and related documents for use in low-voltage applications
Provide phone and on-line remote diagnostic support with a high level of customer service to both internal and external clients
Collaborate and perform tasks with other internal teams and clients as required
Qualification
Required
High school diploma or equivalent
Minimum of two (2) years of field experience in the electronic security industry
Knowledge and experience streamlining service tickets for client nationwide
Available for schedule 'on-call' duties to respond to emergency service tickets/requests
Must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle
Possession of state-specific licensing or ability to obtain and hold license once hired
Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
Excellent interpersonal and communication (both oral and written) skills to document and report important information with all levels of the organization
Ensure the completion of tasks and projects, both independently and as part of a team, to meet deadlines and contribute to the overall success of the organization
Strong troubleshooting skills, mechanical and electronics aptitude
Ability to work with a variety of hand and power tools
Capable of lifting up to 50lbs and work on various ladder heights
Preferred
Highly skilled in the electronic security industry
Experience and/or manufacture certifications in any of the following: Milestone or SoftwareHouse/CCURE, but others will be considered
Benefits
Company Vehicle + Gas Card
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
H1B Sponsorship
Allied Universal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Recent News
2025-12-10
Allied Universal Corp
2025-11-19
Company data provided by crunchbase