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Knott's Berry Farm · 4 days ago

Merchandise - Hotel Gift Shop

Buena Park, CA

Full-time

Onsite

New Grad, Entry Level

$16.90/hr - $16.90/hr

Knott's Berry Farm is a popular amusement park, and they are seeking a Merchandise Sales Associate to perform daily sales operations at the Knott's Hotel gift shop. The role involves assisting guests with product selection, conducting sales transactions, and maintaining the retail location's cleanliness and organization.

AgricultureLeisure

Responsibilities

Assist guests in retail location by providing guest service

Provide product selection and information of the product for the guests

Engage in suggestive selling techniques

Conduct sales transactions on a cash register

Receive/Deliver cash funds from the Glory machine and complete paperwork needed for the Glory machine

Complete merchandise location paperwork

Clean and restock retail location on the daily basis; move and organize stock in store and stockroom

Report any concerns about the stock, stockroom, and sales floor to the area Team Leader immediately

Engages in observational loss prevention practices (i.e. observes surrounding areas for theft of product and guests property, checks for counterfeit currency, and follows proper cash handling procedures)

Open and close assigned retail location

Some locations require special skills. These skills include candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, and photography. Individuals with these skills should be placed in appropriate locations

Assist Team Leader with any other tasks assigned

Perform basic product presentation assignments. This includes and is not limited to maintaining the presentation of the product to enhance the guests shopping experience by keeping the hangers in a question mark setting, making sure the sizes are together, and the product is organized and full at all times

Qualification

California Food Handlers CardCash handling skillsProduct knowledgePoint of Sales operationCustomer service

Required

California Food Handlers Card at select locations

Ability to handle money and give correct change in U.S. currency with/without the use of electronic equipment, such as a cash register or calculator

Ability to acquire knowledge about product being sold at locations

Ability to work nights, weekends and holiday periods to meet business needs

Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law