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USClaims · 1 day ago

Broker-Client Relations Paralegal

Boca Raton, FL

Full-time

Onsite

Entry Level

1+ years exp

US Claims is a leading provider of advances to personal injury victims and their families. They are seeking a detailed-oriented Broker-Client Relations Paralegal to support the Director of Broker and Client Relations by managing client communications and collaborating with internal and external stakeholders.

B2CFinanceFinancial ServicesLegal

Comp. & Benefits

Responsibilities

Field all client communications via phone and email, keeping them apprised of their application and funding process

Reach out to law firms for necessary case documents and other relevant information to finalize funding requests

Deliver timely and accurate funding updates to claimants inquiring about the status of their case

Work closely with brokers and their staff to quickly and accurately review new leads

Central point of collaboration with the Director and internal teams, including but not limited to Underwriting, Operations, and Servicing

Create, submit and qualify leads by collecting essential information and assessing eligibility

Maintain and update client records in the CRM database, ensuring accuracy and efficiency

Provide exceptional customer service, fostering positive interactions and addressing inquiries

Support the team with various administrative tasks and special projects as needed, contributing to overall operational success

Qualification

Paralegal certificationPersonal injury experienceCase management understandingBilingual in EnglishSpanishBachelor’s degreeCommunication skillsDetail-orientedSelf-motivatedTeam-oriented

Required

Bilingual in English and Spanish (required)

Bachelor's degree in a related field required

Excellent verbal and written communication skills, with the ability to engage professionally and empathetically with clients

Detail-oriented and highly organized, capable of accurately inputting and updating client information in a fast-paced environment

Self-motivated and team-oriented, able to work independently while collaborating effectively with colleagues

Preferred

Paralegal certification preferred

1-2 years of experience in the personal injury field

A strong understanding of case management and client relations in a large law firm setting

A desire to thrive in a collaborative, small-team environment, where your contributions have a direct and meaningful impact

Company

USClaims

USClaims is a pre-settlement financing firm offering financial services to personal injury victims of auto accidents, workplace and construction accidents, premises liability, and medical malpractice.

Founded in 1996

Delray Beach, Florida, USA

51-200 employees