Physical Rehabilitation Network (PRN) · 2 weeks ago
Revenue Cycle Supervisor
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $62K/yr
5+ years expPhysical Rehabilitation Network (PRN) is seeking a Revenue Cycle Supervisor to oversee insurance and patient accounts receivable. The role involves managing a team of Patient Account Representatives and ensuring compliance with revenue cycle processes to maximize revenue and improve performance.
Health CareMedical DeviceRehabilitationTherapeuticsWellness
Responsibilities
Supervise and manage Patient Account Representative Team
Management of the multiple revenue cycle processes including accounts receivables, denials management, credits, and insurance follow up
Monitors staff efficiency through audit processes
Approves adjustments as per company policy
Works collaboratively with other departments, including operations and managed care, to improve reimbursement process and results
Maximize revenue through strong collection processes
Maximize and monitor cash flow with strong DSO
Reviews daily, weekly and monthly key metrics to identify trends or areas of focus
Participates in the design, implementation, and management of process improvements to improve revenue cycle performance
Establish and communicate impactful team goals; build and enact plans to achieve success
Supervises, trains, mentors, motivates, orientates and evaluates performance of teammates. Recommends merit increases, promotions and disciplinary actions with appropriate approvals as required
Work with others to develop, document and implement action plans, as appropriate, to address issues and ensure claims are submitted and paid in a timely manner
Serves as department subject matter expert for assigned teams providing the appropriate tools, supplies, job aides and system access needed to meet production standards
Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and policies
Qualification
Required
High School Diploma or equivalent certification required
5+ years of collection and billing process experience with all major payers required
Supervise and manage Patient Account Representative Team
Management of the multiple revenue cycle processes including accounts receivables, denials management, credits, and insurance follow up
Monitors staff efficiency through audit processes
Approves adjustments as per company policy
Works collaboratively with other departments, including operations and managed care, to improve reimbursement process and results
Maximize revenue through strong collection processes
Maximize and monitor cash flow with strong DSO
Reviews daily, weekly and monthly key metrics to identify trends or areas of focus
Participates in the design, implementation, and management of process improvements to improve revenue cycle performance
Establish and communicate impactful team goals; build and enact plans to achieve success
Supervises, trains, mentors, motivates, orientates and evaluates performance of teammates
Recommends merit increases, promotions and disciplinary actions with appropriate approvals as required
Work with others to develop, document and implement action plans, as appropriate, to address issues and ensure claims are submitted and paid in a timely manner
Serves as department subject matter expert for assigned teams providing the appropriate tools, supplies, job aides and system access needed to meet production standards
Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and policies
Maintains knowledge of and ensures compliance with state and federal laws, regulations for Medicare, Medicaid, managed care and other third party payers
Maintains knowledge of HIPAA and other requirements
Maintains timely knowledge of mandatory billing and coding requirements, to include knowledge of ICD-10
Ability to work independently with minimal supervision as well as ability to work in a team environment
Demonstrated ability to successfully lead process improvement projects
Excellent relationship building skills and aptitude for working collaboratively with cross-functional groups
Self-starter with high degree of drive, initiative, and follow through
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
Ability to foster a cooperative work environment
Teammate development and performance management skills
Ability to use independent judgement and to manage and impact confidential information
Ability to develop, plan, and implement short-and long-range goals
High degree of attention to detail
Skilled at managing multiple projects and grasping new concepts
Knowledge of healthcare industry with emphasis on Revenue Cycle processes
Medicare, Medicaid, Commercial, and Workman's Comp Insurance Knowledge
Computer skills and experience with Microsoft Applications
Accurately complete assignments while meeting deadlines
Excellent organization skills
Excellent internal and external customer service skills
Must possess good oral and written communication skills and recognize importance of teamwork
Proficiency in Microsoft Office with Excel skills
Knowledge of electronic billing
Working knowledge of clearinghouses
Knowledge of CPT& ICD-10 codes
Complete knowledge of EOB's
Knowledge of medical terminology
Preferred
A minimum of 3+ years proven supervisory or management experience in the medical receivables field is preferred
Prior Physical Therapy claims knowledge is preferred
Experience with insurance systems
Company
Physical Rehabilitation Network (PRN)
Physical Rehabilitation Network (PRN) was founded in 1991 to assist physical therapists in developing and operating their own practice without carrying the burden of business administration and back office functions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-17Acquired
Leadership Team
Aaron Cohen
Head of Human Resources
Recent News
Physical Rehabilitation Network
2025-10-15
2025-09-24
Physical Rehabilitation Network
2025-07-22
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