IT Specialist I/II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Entergy · 1 day ago

IT Specialist I/II

Entergy is a utility company providing essential services, and they are seeking an IT Specialist I/II to support corporate Transmission and Distribution applications. The role involves application development, maintenance, and support of Power Delivery Applications, ensuring their availability and functionality.

Electrical DistributionEnergyMarketingPower GridRetail TechnologyTrading Platform
badNo H1Bnote

Responsibilities

Provide operations support, ensuring production systems and devices are online and available; this includes non-business hours on-call support
Provide and maintain Power Delivery systems application availability, ensuring that applications are active and operating as defined in service level agreements
Troubleshooting and debugging of custom and vendor applications
Support the design, development and testing of real time systems applications and enhancements
Provide an interface with software vendors for discussion, consultation, problem solving and best upgrade practices on the 3rd party application systems
Participate in team 24 hour on-call rotation
Learn and understand power delivery operations business needs and objectives; recommend and design applications and implement enhancements that meet customer business needs
System patching
Data requests
Audit response
End User support
Technical writing

Qualification

Application developmentPower Delivery ApplicationsC#VBVB.NetMSSQLOracleJavaScriptPythonTroubleshootingAnalytical thinkingProblem-solvingCommunication skillsTeamwork

Required

Bachelor's Degree in Computer Information Systems, Computer Science, or related technical degree or Experience Equivalent
IT Specialist I: 0-2 years of work experience in IT application support
IT Specialist II: 2+ years of work experience in IT application support
Very good communication skills both written and verbal
Proficient in most of following languages: C#, VB, VB.Net, MSSQL, Oracle, JavaScript, VBScript. ASP.NET, Python
Analytical thinking and problem-solving capabilities
Ability to support real-time systems in a fast-paced environment
Ability to support cyber security activities such as, system hardening, patch management, and configuration management
Ability to support multiple Windows environments over a large network and troubleshooting Web-Service's and Windows Service's
Knowledge of security controls testing, security audits, and security assessments
Ability to troubleshoot Windows and or Unix Operating Systems and correct issues
Ability to perform critical analyzes an issue with other team members and come to the most reasonable and least impactful direction
Highly motivated and ability to work with little direct supervision
Ability to implement process improvements where needed to streamline process workflow without being requested by business
Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
Good written and oral communication skills

Preferred

Experience in software design lifecycle with emphasis on development, support, and troubleshooting
Experience and strong skills in interfacing with management and the ability to communicate technical issues to non-technical senior managers
C++, API and Rest Services is desired, but not required

Company

At Entergy (NYSE: ETR), we power life.

Funding

Current Stage
Public Company
Total Funding
$1.3B
2025-03-17Post Ipo Equity· $1.3B
1985-05-03IPO

Leadership Team

leader-logo
Drew Marsh
Chair and Chief Executive Officer
linkedin
leader-logo
John O. Hudson III
SVP, federal policy, regulatory and government affairs
Company data provided by crunchbase