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Huntington National Bank · 1 day ago

Branch Manager-(Grand Haven, MI)

Grand Haven, MI

Full-time

Onsite

Mid, Senior Level

1+ years exp

Huntington National Bank offers a welcoming and inclusive team environment where you are empowered to help customers achieve their financial goals. As a Branch Manager, you will be responsible for managing the branch's operations, leading the team in sales and service, and developing key community relationships.

Asset ManagementFinanceFinancial Services

No H1B

Responsibilities

Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch

Leading team to provide excellent customer service and effectively resolve customer issues

Leveraging available tools and technology to identify and present sales and service opportunities

Maintaining knowledge and educates team on all products, services, technology and policies

Maintaining active involvement in the community, and develops key business and community relationships

Developing key internal partnerships to drive business in market area

Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture

Garnering resources required to support team

Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures

Understanding branch sales, service, operations and financial performance

Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation

Performing other duties as assigned

Qualification

Sales leadershipCustomer serviceBanking acumenCoachingProcess managementCommunication skillsTechnology proficiencyBusiness bankingConsumer lendingPresentation skills

Required

High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree

Understanding branch sales, service, operations and financial performance

Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures

Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington's culture

Maintaining active involvement in the community, and develops key business and community relationships

Leading team to provide excellent customer service and effectively resolve customer issues

Leveraging available tools and technology to identify and present sales and service opportunities

Maintaining knowledge and educates team on all products, services, technology and policies

Garnering resources required to support team

Preferred

Bachelor's Degree and previous management experience

Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills

Excellent verbal and written communication skills

Comfort with technology such as mobile services and online banking services

Knowledge of consumer and business deposit products

Ability to develop, influence, inspire and motivate colleagues to increase retention