Waters Corporation · 1 day ago
Clinical Support Specialist New England area
Providence, RI
Full-time
Hybrid
Mid LevelWaters Corporation is a global leader in analytical instruments and technologies. The Clinical Support Specialist will support clinical and forensics customers through pre-sales and post-sales activities, providing technical expertise and building strong relationships with clients.
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Responsibilities
Demonstrate Waters clinical solutions to our customers through sample analyses in our demo lab facilities (mainly Milford, MA)
Support our sales colleagues with your technical expertise through joint visits or internal meetings
Train and support our customers with their Waters LC/MS instruments, either remotely or on-site
Work closely together with our service organization in support of our customers, by analyzing and reviewing system and scientific data to determine the source of problems and recommending corrective actions
Manage customer expectations by communicating work performed and providing follow-up plans if required
Build strong rapport and trusted advisor partnerships with our customer base to provide them with suitable advice and support on Waters products and services – always looking for potential opportunities as to how Waters can further advance their laboratory operations
Qualification
Required
You are interested in science, problem-solving, application support, and people!
You could have a laboratory, analytical, chemistry, or engineering background
You are flexible and enjoy variety in your role as well as being able to build trusted relationships with our customers
You are a true expert in liquid chromatography and mass spectrometry and want to utilize these skills to support our customers
You want to travel roughly 50% of your time, mainly in the New England area, but also sporadically to other states
You live close to the Milford headquarters
You live close to a major airport in the region
Preferred
Understanding of clinical and forensic LC/MSMS applications is an advantage
Speaking Spanish is an advantage
Company
Waters Corporation
Waters Corporation creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography.
Founded in 1905
5001-10000 employees
H1B Sponsorship
Waters Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (30)
2023 (26)
2022 (13)
2021 (23)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
IDA Ireland
2022-10-07Grant· $6M
1995-11-24IPO
1994-08-01Private Equity
Leadership Team
Udit Batra
President and Chief Executive Officer
Recent News
2025-12-24
Company data provided by crunchbase