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M&T Bank · 1 day ago

GCM Relationship Manager III - ABS & MBS Administration

Wilmington, DE

Full-time

Onsite

Mid, Senior Level

$107K/yr - $178K/yr

3+ years exp

M&T Bank is a financial institution seeking a GCM Relationship Manager III to manage client relationships and oversee the administration of complex Global Capital Markets Structured Finance accounts. The role involves ensuring compliance, coordinating with internal and external partners, and driving client satisfaction while managing risks and operational activities.

Financial Services

Responsibilities

Monitor relevant administrative and operational systems, databases and activity related to accounts of moderate to complex level of risk, to ensure accounts are setup and operating within established policies, procedures and guidelines

Review, analyze and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts involving ABS and/or MBS

Ensure coordination of activities related to monitoring risks and ensuring regulatory compliance for assigned accounts with Legal, Risk, Compliance and/or Audit as required. Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction, working with appropriate internal and external resources as required

Work with external parties, including attorneys, financial advisors, interested parties and alliance/service partners, to structure and close GCM transactions in a timely manner

Complete various account administration activities of moderate to significant intricacy, complexity and risk including, timely cash flow execution and fee billing, internal and external reporting and tickler processing

Participate, along with GCM Structured Finance Sales, in sales calls to current and prospective clients, either in-person or over the phone and prepare fee proposals to support new business opportunities. Evaluate fees for suitability and conformance with fee schedules. Partner with Fee Billing to monitor and timely collect aged receivables

Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business

Provide coverage and support for other Relationship Managers within assigned Section/Unit as required by absence

Represent GCM at transaction closings, attend and chair client meetings and presentations and prepare related relevant documentation to support the attraction, retention and expansion of client relationships

Represent GCM and/or lead departmental projects and Corporate initiatives on a periodic basis

Participate on Divisional and Departmental projects as assigned at a strategic and tactical level and inclusive of product development, fee structures, service delivery and policy and procedures

Direct and/or monitor less experienced Relationship Managers and Client Administrators in the timely execution of cash flows, fee billing, internal and external reporting and tickler processing

Work with management to identify opportunities to enhance GCM’s control environment, existing and new products, internal coordination and collaboration and client service model and implement enhancements as requested to improve business results, client service and efficiency

Advise and work with management on any actual or potential product changes, such as adverse court or regulatory rulings, competitive landscape changes and changes to market provisions in agreements, that may affect GCM’s ability to sustain its’ control environment, future profitability and growth to ensure pro-active responses to identified issues

Supervise and mentor others in their managerial group

Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management

Promote an environment that supports belonging and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Qualification

Global Capital MarketsStructured FinanceABSMBSLegal document analysisClient service experienceAnalytical skillsSupervisory experienceProblem-solving skillsVerbal communicationWritten communicationStrategic thinking

Required

Bachelor's degree and a minimum of 3 years' client service experience in Global Capital Markets Structured Finance products or markets, including ABS and/or MBS

OR in lieu of a degree, A combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' client service experience in Global Capital Markets products or markets as stated above

High level of proficiency with personal computers as well as pertinent software

High proficiency and experience reading, analyzing and interpreting legal documents

Ability to calculate figures and amounts such as discounts, interest, commissions and percentages

Familiarity with corporate structures, relevant laws and regulations

Strong problem-solving skills

Excellent verbal and written communication skills

Strong analytical skills

Strategic thinking skills