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Deltek · 1 day ago

Accounts Receivable Manager

Herndon, VA

Full-time

Hybrid

Mid, Senior Level

$66K/yr - $116K/yr

3+ years exp

Deltek, Inc. is a recognized global standard for project-based businesses, delivering software and information solutions. The Accounts Receivable Manager is responsible for overseeing incoming payments, leading a team to ensure accurate application of customer payments, and enhancing operational efficiency while maintaining financial accuracy.

ConsultingEnterprise SoftwareInformation TechnologySoftware

Growth Opportunities

Responsibilities

Support and lead AR, GL, and Blackline function under management direction, ensuring thorough process assessment and recommending improvements for AR, cash integrations, and workflow efficiencies

Oversee the development and implementation of departmental policies and procedures, proactively identifying management opportunities and solving problems as they arise

Enhance processes and deliver exceptional customer service to both internal and external stakeholders

Assist team members in preparing ad hoc reports and analytical tasks

Support risk analysis and quality assurance within accounts receivable, including responsibilities related to acquired acquisitions

Facilitate and prioritize the resolution of escalated issues and process improvements, driving change management and AI enhancements in current processes

Cross-train in Costpoint, AR, GL, and Blackline functions, ensuring ongoing assessment and improvement of processes, policies, and procedures to optimize AR and cash workflows

Collaborate with team members to document departmental policies and procedures, identify opportunities, and drive process improvements

Prepare and deliver ad hoc reports and analysis for management review

Qualification

Accounts Receivable processingCostpointGeneral LedgerElectronic payment processingMonth-end closeData researchCustomer serviceMicrosoft OfficeAd hoc reportingCommunication skillsNegotiation abilitiesProblem-solving techniquesInterpersonal skills

Required

Bachelor's degree in accounting is preferred

Three to five years of experience in accounts receivable processing, Costpoint, general ledger, and month-end close, preferably in the computer software industry

Knowledge of electronic payment processing through payment portals and credit card systems

Experience with multiple ledgers, intercompany transactions, and general ledger reconciliation

Excellent interpersonal skills, with the ability to communicate clearly both verbally and in writing

Proficiency in Microsoft Office applications

Experience with collection and billing software and applications such as MS Word and Excel

Strong ability to create ad hoc and metric reports

Ability to work independently and collaboratively within a team environment

Strong organizational skills and a goal-oriented approach, complemented by excellent communication, customer service, and negotiation abilities

Proficiency in data research and effective problem-solving techniques

Ability to respond promptly to internal and external customer inquiries, identify root causes, evaluate options, and implement or follow up on solutions for resolution

Professional and courteous communication with key managers, Customer Service, Sales, and external clients, with a focus on improving cash flow

Support for Order-to-Cash (OTC) operations, including electronic payment systems and oversight of customer cash applications across multiple platforms such as Costpoint, month-end processing, general ledger postings, and accounting close activities

Strong critical and technical thinking skills for resolving challenges and making well-informed decisions through detailed analysis

Ability to excel in a high-energy, high-volume work environment while maintaining a positive and adaptable attitude amid shifting priorities and multiple demands

Demonstrated reliability, innovation, and the ability to generate new solutions for process improvement

Capability to effectively evaluate and enhance business processes