Apply on Employer Site

Alphanumeric Systems · 2 months ago

PMO Training Coordinator

Lake Mary, FL

Full-time

Onsite

Mid Level

$32/hr - $34.50/hr

3+ years exp

Alphanumeric Systems is an environmental-friendly energy innovator focused on sustainability, and they are seeking a PMO Training Coordinator to manage the PMO's learning management system and training documentation. This role involves ensuring the integrity and accessibility of training materials while providing reporting and analytics on training completion and certification status.

PharmaceuticalSoftware

Responsibilities

Demonstrates our core competencies- Action oriented, change champion, customer-focused, developing self & others, and ownership

Learning Management System (LMS) Administration for PMO- Serve as the primary administrator for the PMO's learning management system and training platforms (PMO-specific instance or dedicated module)

Create and maintain user profiles, learning paths, and training assignments exclusively for PMO and project execution personnel

Configure and manage course catalogs, enrollment processes, and completion tracking specific to PMO processes, methodologies, and project execution requirements

Troubleshoot technical issues and serve as first point of contact for LMS user support for PMO training participants

Coordinate with IT and enterprise LMS administrators on PMO-specific system enhancements and integrations

Ensure LMS configuration aligns with PMO governance, training requirements, and project delivery standards

Document Control & Version Management- Maintain the PMO training document repository ensuring current versions of PMO-specific training materials are accessible and archived versions are retained

Implement document control procedures for all PMO training materials, documentation, and job aids

Drive the revision process for PMO training materials, coordinating with PMO Training Specialists and process owners

Track document review cycles, revision history, and approval workflows for PMO training content

Ensure PMO training materials comply with PMO governance standards, document management protocols, and quality requirements

Manage distribution of PMO training updates and communicate changes to project teams and PMO stakeholders

Training Data Management & Reporting- Generate regular and ad-hoc reports on PMO training completion rates, project management certification status, and compliance metrics

Develop and maintain dashboards and KPI tracking for PMO training programs and project execution competency development

Analyze training data to identify trends, gaps, and areas requiring attention within PMO and project teams

Provide training status reports to PMO leadership, project managers, and leaders as required

Maintain accurate records of individual training histories and competency achievements for PMO and project execution roles

Support PMO audits and project reviews by providing documentation of training completion and certification records

Certification & Competency Tracking- Oversee the administration of PMO-specific certification assessments and project management competency evaluations

Track internal PMO certification progression and coordinate next steps for all participants

Maintain certification databases for PMO competency records

Generate notifications for upcoming certification progression and mandatory PMO training requirements

Compile and report on PMO certification program effectiveness and participation rates to PMO leadership

Support the development of PMO competency matrices and project execution skills tracking frameworks

Training Operations Support- Coordinate logistics for training sessions including scheduling, enrollment, and attendee communications

Manage PMO training calendars and ensure efficient scheduling of PMO training activities

Process training completion records and update tracking systems promptly

Support onboarding activities by ensuring new hires are properly enrolled and tracked in all required training

Maintain training supply inventory and coordinate procurement of training resources

Perform such other duties as may be required from time to time by the company

Qualification

LMS AdministrationTraining Data ManagementDocument ControlPowerBI ReportingTraining CoordinationProject ManagementCustomer ServiceOrganizational SkillsAttention to DetailCommunication SkillsTime Management

Required

Education: Associate's or Bachelor's degree in Business Administration, Information Systems, or related field

Experience: Minimum 3 years of experience in training coordination, LMS administration, or document control

Demonstrated experience with learning management systems and training databases

Experience with document control systems and version management practices

Demonstrated experience creating PowerBI dashboards/reports that require integration with multiple systems

Ability to manage multiple priorities and deadlines in a fast-paced environment

Excellent organizational skills with high attention to detail and accuracy

Background in training administration or education program management

Understands competency frameworks and skills assessment methodologies

Exceptional attention to detail and commitment to data accuracy

Ability to manage complex documentation systems and workflows

Strong process orientation with focus on continuous improvement

Effective time management and ability to prioritize competing demands

Clear communicator able to explain technical processes to non-technical users

Professional customer service orientation for supporting training participants

Ability to work collaboratively with PMO Training Specialist, process owners and stakeholders

Proactive communication style to keep stakeholders informed

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to carry out instructions furnished in written, oral, or diagram form

Advanced skills in LMS administration and configuration

High proficiency with database management and reporting tools

Strong Excel skills including ability to create pivot tables, formulas, and conduct data analysis

Comfortable learning new systems and software applications quickly

Company

Alphanumeric Systems

Glassdoor2.9

At Alphanumeric, we are committed to bridging the gap between pharmaceutical companies, healthcare professionals (HCPs), patients, and caregivers through innovative and tailored communication solutions.

Founded in 1979

Raleigh, North Carolina, USA

201-500 employees