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Cardinal Group Companies · 1 day ago

Community Intern

Miami, Florida, United States

Internship

Onsite

Intern

Cardinal Group Companies is seeking a Leasing Community Intern to provide high-quality customer service and support in maintaining community occupancy. The intern will assist with leasing activities, customer interactions, and community events while gaining valuable experience in the leasing process.

LeasingProperty ManagementReal EstateReal Estate Investment

Growth Opportunities

Responsibilities

Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied

Administrative Front Desk tasks and duties

Participate in Cardinal Way of Leasing (CWoL) training as required

Utilize the Cardinal Way of Leasing by:

Warmly greeting prospective clients

Answering incoming leasing calls

Determining needs and preferences

Professionally presenting the community and apartment homes

Utilizing feature/benefit selling

Closing the sale

Following up

Complete all lease applications and lease file paperwork

Required to pass third party leasing shops and become Cardinal Way of Leasing certified

Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager

Maintain cleanliness of the tour path to ensure for a positive first impression of the community

Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors

Participate in and assist with planning community events

Assist with various additional community projects as assigned by the Community Manager

Participate in Cardinal U training as required

“On-call” responsibilities (lock-outs, nightly rounds, etc.)

Required to work evenings and weekends

Qualification

Customer serviceLeasingAdministrative tasksTeam collaboration

Required

High school diploma or equivalent

Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours

Must have completed a minimum of one year at the enrolled accredited college or university

Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position

Must be a current or future leaseholder of community

Must live on designated community floor, per community guidelines, as assigned by Community Manager

Able to lift up to 40 lbs

Must have a valid driver's license

Available to be scheduled for work approximately 20 hours per week

Available evenings and weekends

Ability to embody the Cardinal Culture and Cardinal's Core Values every day