Medtronic · 1 day ago
Field Service Engineer (2+ years)
Los Angeles, CA
Full-time
Onsite
Entry, Mid, Senior Level
$50K/yr - $74K/yr
2+ years expMedtronic is a global leader in healthcare technology, dedicated to alleviating pain and restoring health. They are seeking a Field Service Engineer responsible for the technical support and service of Medtronic Hugo systems at customer sites, which includes installing, maintaining, and troubleshooting devices, as well as training healthcare professionals.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Installs, operates, maintains, repairs and modifies equipment
Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
Analyzes and evaluates products and related performance
Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time
Installs, upgrades and removes products ensuring coordinative engineering field change
Maintains effective customer communications and relations
May provide onsite training of customer support personnel
Qualification
Required
Minimum of 2 years of relevant experience for Level II
Minimum of 4 years of clinical field service, technical internship or clinical customer support experience for Level III
Minimum of 8 years of clinical field service, technical internship or clinical customer support experience for Level IV
High school diploma or equivalent (United States), vocational or technical education or certification (all other countries)
Relevant experience as technician, clinical field service or clinical customer support experience
Preferred
Bachelor's degree in Bioengineering, engineering or technology field
Experience with robotics or motion control
Previous experience as Technician/Field Services within medical device industry
Experience with anatomy, surgical protocol and medical terminology
Ability to troubleshoot with technical skills, creativity and high discipline
Familiarity with most used test equipment
Ability to read and understand schematics and engineering drawings
Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner
Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements
Performed troubleshooting and repairs on medical devices
Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation
Excellent English writing and verbal communication skills
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
10001+ employees
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Geoffrey Martha
CEO
Linnea Burman
SVP & President, Neurovascular
Recent News
2026-01-07
Company data provided by crunchbase