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Project Self-Sufficiency · 1 day ago

Program Manager

Newton, NJ

Full-time

Onsite

Mid, Senior Level

$65K/yr - $75K/yr

3+ years exp

Project Self-Sufficiency is seeking a full-time Program Manager responsible for the daily operations and implementation of the Keeping Families Together program. The role involves recruiting and supervising staff, engaging with families, assessing needs, and coordinating services while advocating for families and promoting behavioral change through clinical interventions.

EdTechNon ProfitService Industry

Responsibilities

Initiates and maintains ongoing phone and in-person contact with family, CP&P, and other stakeholders, as appropriate

Communicates in an open, honest, respectful and culturally sensitive manner

Consistently employs Motivational Interviewing techniques

Consistently uses a family-centered approach

Uses assertive (persistent) and creative outreach/engagement strategies to encourage families to participate in services

Conducts the initial meeting with family in a private setting to build rapport and relationship, to encourage honest sharing and to learn about the family’s immediate needs

Uses a process to gather information

Completes required assessment tools

Synthesizes information and completes service plan

Continually assesses and updates the Service Plan at regular intervals

Facilitates critical thinking and discussion with the family, and their team, about family needs, how they define challenges and what success looks like

Collaborates with CP&P and community partners

Facilitates an established protocol for team meetings or attends team meetings to discuss progress, support services and changes in services intensity

Establishes and maintains regular communication with family members, informal supports, and service providers to assess if and how the practices, services, supports and plans are working and make changes if needed

Prompts the parent’s increased awareness of a discrepancy between where they are and where they want to be

Advocates on behalf of parents/families as necessary

Supports the family in advocating for themselves

Promotes macro/system’s level advocacy

Educates and supports skills development with families

Assists the family in developing and executing a detailed service plan

Researches and connects families to community resources/supports most closely suited to the family’s needs

Promotes behavioral change through clinical interventions

Qualification

Master's degree in social workMental health services experienceProfessional license/certificationDatabase reporting toolsOrganizational skillsEffective communication skillsDiverse populationsHuman relations skillsTeam collaboration