Yochana · 1 day ago
Mainframe Testing Support Analyst
Alpharetta, GA
Contract
Onsite
Mid LevelYochana is seeking a seasoned Mainframe Testing Support Analyst to provide end-to-end testing support across backend systems. The ideal candidate will have strong technical expertise in mainframe environments and will be responsible for ensuring smooth integration and functionality during testing and support operations.
Business Information SystemsInformation and Communications Technology (ICT)Information ServicesInformation TechnologySoftwareStaffing Agency
Hiring Manager
Pavan K
Responsibilities
Provide end-to-end testing support for backend systems, ensuring smooth integration and functionality across environments
Monitor and support file transmissions , including performing replay and retransmission of files as needed to maintain data integrity
Ensure all client service level agreements (SLAs) are met consistently during testing and support operations
Work closely with QA, development, and infrastructure teams to maintain stable and reliable test environments
Role requires mainframe platform batch and CICS with DB2 processing and front-end support engaging with development to resolve E2E environment related issues impacting client testing cycles
Monitor E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution
Serve as an escalation point for client issues related to the E2E environment
Analyze documentation supporting changes in a complex E2E environment
Responsible for performing root cause analysis, first level investigation, escalation and resolution of batch job failures in a timely manner
Ensure E2E client service level agreements are attained
Troubleshoot and restore service to batch processing on mainframe using industry accepted techniques and procedures
Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving change related activities, performing training and coaching for less experienced team members, update procedures as changes occur and deficiencies are identified
Monitor and support transmissions, replay/retransmit files as needed
Able to initiate bridge calls when multiple application and support teams require direct communication between each other to resolve problems
Capable of promoting Incidents to Incident Management for a severe issue where production is impacted
Ability to page out Application Teams for batch issues/abends and page additional Application Teams/additional resources when needed
Qualification
Required
Mainframe Technologies: COBOL, JCL, DB2, VSAM
Operating Systems: LINUX/AIX
Job Scheduling Tools: CA-7
Testing & Support: End-to-End Testing, Environment Management, File Transmission Monitoring
Strong technical expertise in mainframe environments
Proactive approach to resolving environment-related issues that impact client testing cycles
Provide end-to-end testing support for backend systems, ensuring smooth integration and functionality across environments
Monitor and support file transmissions, including performing replay and retransmission of files as needed to maintain data integrity
Ensure all client service level agreements (SLAs) are met consistently during testing and support operations
Work closely with QA, development, and infrastructure teams to maintain stable and reliable test environments
Role requires mainframe platform batch and CICS with DB2 processing and front-end support engaging with development to resolve E2E environment related issues impacting client testing cycles
Monitor E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution
Serve as an escalation point for client issues related to the E2E environment
Analyze documentation supporting changes in a complex E2E environment
Responsible for performing root cause analysis, first level investigation, escalation and resolution of batch job failures in a timely manner
Ensure E2E client service level agreements are attained
Troubleshoot and restore service to batch processing on mainframe using industry accepted techniques and procedures
Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving change related activities, performing training and coaching for less experienced team members, update procedures as changes occur and deficiencies are identified
Monitor and support transmissions, replay/retransmit files as needed
Able to initiate bridge calls when multiple application and support teams require direct communication between each other to resolve problems
Capable of promoting Incidents to Incident Management for a severe issue where production is impacted
Ability to page out Application Teams for batch issues/abends and page additional Application Teams/additional resources when needed
Preferred
Strong hands-on experience in mainframe batch and online systems
Proven ability to manage and troubleshoot test environments and file transmission workflows
Familiarity with CA-7 job scheduling, JCL debugging, and CICS transaction monitoring
Excellent communication and coordination skills to work across cross-functional teams
Experience in client-facing roles or production support is a plus
Company
Yochana
Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 16 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries.
Founded in 2009
201-500 employees
H1B Sponsorship
Yochana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (11)
2023 (3)
Funding
Current Stage
Growth StageLeadership Team
Anusha Sharath
Global Talent Acquisition Lead / HR-BP
Recent News
Company data provided by crunchbase