Ethos Veterinary Health ยท 1 day ago
Veterinary Client Service Representative, PERC
Palm Beach Gardens, FL
Full-time
Onsite
Entry, Mid Level
$19/hr - $21/hr
2+ years expEthos Veterinary Health is a community of veterinary hospitals, and they are seeking a Veterinary Client Service Representative to join their Client Service team. The role involves providing exceptional customer service, managing appointments, and acting as a liaison between clients and clinical staff in a fast-paced emergency and specialty hospital environment.
Health CareMedicalVeterinary
Responsibilities
Promoting and maintaining exceptional customer service
Handling busy, multi-line phone system
Scheduling appointments for all departments
Act as a point of contact with referral hospitals to ensure all patient records are sent and received appropriately
Check clients in and out
Act as a liaison between clients and clinical staff, ensuring clear and concise communication
Support clients through difficult and emotional processes by maintaining professionalism and displaying empathy in all interactions
And more
Qualification
Required
2+ years of Veterinary Customer Service or Hospitality Experience
Demonstrated professionalism in all interactions and transactions, and experience with de-escalation of difficult and stressful client or employee situations in a respectful and professional manner
Ability to promote effective communication between the CSR team, doctors and technical staff
Proficient in using computer and phone technology to manage appointments, records, and client communications efficiently
Ability to be flexible and adjust to a consistently changing environment, with a desire to grow and adapt within the hospital and professional field
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus
Benefits
401(k) with employer match
Medical/Dental/Vision Insurance plans
STD/LTD/Life Insurances plans
Employee Pet discount (Very generous)
Paid time off
Parental leave
Referral program
Employee Assistance Program
And more!
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Head of Innovation and Clinical Learning - Ethos Leadership Team
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase