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HEI Hotels & Resorts · 1 week ago

Room Inspector

Greater Orlando

Full-time

Onsite

New Grad, Entry Level

HEI Hotels & Resorts is a company that values its associates and aims to provide a safe and clean experience for hotel guests. The Room Inspector will supervise and inspect the cleaning of guest rooms and public areas, ensuring compliance with health and sanitation standards while addressing guest requests and concerns.

Responsibilities

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction

Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses

Respond to guest requests, concerns and problems to ensure guest satisfaction

Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction

Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets

Comply with attendance rules and be available to work on a regular basis

Perform any other job related duties as assigned

Qualification

Effective communication skillsHousekeeping experiencePhysical staminaTeam supportAdaptability

Required

Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs with or without reasonable accommodations

Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodations

Effective verbal and written communication skills

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc