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Caterpillar Inc. · 1 day ago

Principal Digital Program Manager; Dynamics 365

Phoenix, AZ

Full-time

Onsite

Senior Level, Lead/Staff

$148K/yr - $222K/yr

Caterpillar Inc. is a global team committed to innovation and building sustainable communities. The Principal Digital Program Manager will lead cross-functional teams to develop a modern ERP solution for Caterpillar dealers, focusing on delivery execution and strategic alignment within a digital transformation initiative.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Planning and monitoring ERP template development across teams to ensure alignment with program objectives, roadmap and release plans

Organizing and coordinating teams who work on diverse aspects of digital programs

Serving as a liaison and building bridges among groups within and outside of the digital field

Facilitating key scaled Agile ceremonies, coordinating governance meetings and ad-hoc sessions to ensure strategic alignment and decision-making and promote communication and collaboration

Evolving operating model to optimize scaled Agile delivery across complex, cross-functional workstreams, driving transparency and continuous improvement

Coaching and mentoring Scrum Masters and PM’s, Product Owners, and scrum teams to foster a high-performing Agile culture

Identifying, escalating, and tracking risks, issues and cross-team dependencies

Managing and configuring the Azure DevOps environment to support efficient software delivery, enabling reporting features tailored to program needs, and enforcing governance policies

Ensuring tooling integrations for roadmap planning, release mapping and demand intake and other program needs

Qualification

Microsoft Dynamics 365Azure Integration ServicesAgile methodologyAzure DevOpsSoftware Development Life CycleProduct governanceLeadershipCommunicationCollaborationOrganizational skills

Preferred

Experienced with modern ERP solutions built on Microsoft Dynamics 365 and Azure Integration Services

Thorough understanding of the Software Development Life Cycle (SDLC) and extensive experience applying Agile methodology (Scrum, SAFe), driving Agile Release Train (ART) cadence and structure

Proficiency with Azure DevOps (ADO) administration and experience with tools such as Confluence, Miro and Aha!

Proven ability to establish and drive product governance frameworks and release‑management processes across complex programs

Previous experience leading large scale enterprise initiatives and coordinating vendor contributions

Strong leadership presence, ability to motivate teams, hold them accountable to commitments, and drive clarity and momentum in ambiguous situations

Exceptional communicator who can translate complex topics for executives, influence cross‑functional teams, and maintain alignment across business, technical, and partner stakeholders

Ability to synthesize and simplify information for targeted audiences to facilitate well-informed, actionable decision-making

Strong cross‑functional collaborator, comfortable navigating multiple partners (internal and external) and resolving issues that span business, product, and engineering

Highly organized, detail‑driven, and structured, with a track record of managing backlogs, schedules, risks, and dependencies across multiple workstreams

Experience creating documentation and driving processes, standardization and change management

Strong ability to drive product governance