Life Fitness / Hammer Strength · 1 month ago
Field Service Technician (Los Angeles, CA)
Los Angeles, CA
Full-time
Hybrid
Mid Level
$52K/yr - $74K/yr
3+ years expLife Fitness / Hammer Strength is a company dedicated to empowering individuals to lead healthier lives through fitness. They are seeking a Field Service Technician to manage a service territory in southern Los Angeles, responsible for diagnosing, troubleshooting, and maintaining fitness equipment while providing exceptional customer service.
FitnessHealth CareWellness
Responsibilities
Independently diagnosing and troubleshooting networking, electrical, or mechanical issues with fitness equipment and entertainment consoles; conducting preventative maintenance
Building strong relationships with customers and sales partners, establishing themselves as a trusted service advisor, and working to proactively complete service while on-site
Managing daily workload and scheduling to ensure the best service to the customers and business - effective management of metrics such as tasks per day, customer resolution time, first-time fix rate, etc
Traveling assigned territory, primarily via company-provided van, to efficiently deliver on key metrics, referenced above
Managing a proper inventory of spare parts, replenishment of service inventory, coordinating the disposition of exchanged parts, minimizing shrinkage, and generally maintaining company-supplied vehicle in good working order
Maintaining accurate service records and reports on equipment problems in the field and completing expense reports promptly
Attending installs and regional trade shows
Working in compliance with Life Fitness Health & Safety procedures
Other duties and responsibilities as assigned
Qualification
Required
3+ years of proven experience providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity
High school diploma or GED required, Associate's degree in electronics or technical degree preferred
The ability to adapt quickly, multi-task, and thrive in an independent (remote), deadline-driven environment; you will be working as part of an awesome, broader, but geographically distributed team
Proficiency in diagnosing and troubleshooting issues with electro-mechanical, networking, and audio / visual (A/V) technologies with strong working knowledge of WiFi connectivity, power electronics, digital/analog circuits, AC / DC power systems, etc
Ability to build great relationships with internal and external customers
Strong organization skills, attention to detail, results orientation, and accountability
Excellent communication skills (both verbal and written) and an ability to interface with both internal and external customers in a positive, highly professional manner
Must be able to lift up to 50 - 100 pounds, push and pull equipment, and carry up to 50 pounds a distance of 100 feet; Must be able to stand, bend, and/or kneel for up to two hours at a time
Must possess a valid and unrestricted state driver's license
Ability and willingness to travel up to 85% of the time via automobile (and occasionally via airplane)
Preferred
Associate's degree in electronics or technical degree preferred
Previous experience with Oracle or another comparable ERP preferred
Basic proficiency with Microsoft Office Suite (Word, Outlook, etc.) required
Benefits
401(k) savings plan with 4% employer match
Medical, dental and vision insurance
Parental, medical and military leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
Paid vacation days beginning at 13 days annually
Paid sick leave as provided under state and local paid sick leave laws
Company paid short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Hospital indemnity
Identity protection
Legal services
Adoption assistance
Tuition assistance
Commuter benefits
Employee discounts
Employee assistance program that includes free counseling sessions
Company
Life Fitness / Hammer Strength
For over five decades, Life Fitness / Hammer Strength has crafted state-of-the art cardio and strength equipment that moves in sync with the human body, helping athletes and exercisers globally, become faster, stronger, and healthier.
1001-5000 employees
H1B Sponsorship
Life Fitness / Hammer Strength has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (4)
2022 (9)
2021 (5)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2019-05-06Acquired
Leadership Team
Jim Pisani
Chief Executive Officer
Alexis Kessler, PHR
HR Business Partner - US Sales
Recent News
2025-12-04
EIN Presswire
2025-11-07
Company data provided by crunchbase