CloudWave, Healthcare IT Solutions · 1 week ago
General Manager, Cybersecurity Services
United States
Full-time
Remote
Director/Executive
15+ years expCloudWave is a healthcare IT solutions company seeking a General Manager for Cybersecurity Services. This role is responsible for the performance, growth, and strategic direction of the cybersecurity business, overseeing service delivery, operations, and financial management.
Enterprise SoftwareHealth CareInformation TechnologyMedicalSoftware
Responsibilities
Define and execute the strategic vision for the Cybersecurity Services business, aligning with CloudWave’s mission and long-term growth objectives
Lead the portfolio of Managed Security Services (SOC, MDR, VTM, EDR) and Consulting Services (GRC, vCISO, Pen Testing, Risk Assessments, Advisory engagements)
Develop and implement multi-year business plans, growth strategies, and service roadmaps focused on innovation, scalability, and profitability
Partner with Sales, Marketing, and Product teams to drive go-to-market strategies, build brand awareness, and expand market share in the healthcare sector
Own full P&L responsibility for Cybersecurity Services, including forecasting, revenue, margin management, and budget accountability
Establish clear performance metrics (CSAT, NPS, SLA attainment, utilization, and gross margin) and ensure continuous improvement through data-driven insights
Drive operational efficiency by optimizing delivery processes, leveraging automation and AI, and aligning resources to customer demand
Oversee vendor and partner relationships (e.g., Google, SentinelOne, AWS, and compliance partners) to enhance service capability and innovation
Ensure high-quality delivery across all managed and consulting services with measurable performance and customer satisfaction outcomes
Advance the maturity of the CloudWave Security Operations Center (SOC), Managed Detection & Response (MDR), and advisory functions through process standardization and technology enhancement
Oversee service design, onboarding, incident response, and post-event reviews to ensure resilience and regulatory compliance
Maintain alignment with recognized security frameworks (NIST CSF, C2M2, HIPAA, HITRUST, CIS Controls)
Act as executive sponsor for key customers, ensuring alignment between business outcomes and CloudWave’s cybersecurity strategy
Build and maintain trusted relationships with healthcare CIOs, CISOs, and compliance leaders
Position CloudWave as a leader in healthcare cybersecurity through thought leadership, industry engagement, and customer education
Represent CloudWave at conferences, industry forums, and customer advisory boards to strengthen brand recognition and credibility
Build, mentor, and lead a multidisciplinary cybersecurity team spanning operations, sales, consulting, engineering, and compliance
Foster a culture of accountability, collaboration, and innovation focused on customer outcomes and continuous learning
Partner with HR to drive career development, retention, and succession planning for critical roles
Other duties as assigned
Qualification
Required
15+ years in cybersecurity, with at least 7 years in senior leadership roles overseeing Managed Security Services, Consulting, or enterprise security programs
Proven track record of scaling security services organizations, preferably within a healthcare or regulated industry
Deep understanding of MSSP delivery models, SIEM/SOAR platforms (Google Chronicle, SentinelOne, Splunk, etc.), and modern detection/response frameworks
Experience managing multi-million-dollar budgets and driving operational and financial performance
Strong executive presence with experience engaging customers, boards, and strategic partners
Bachelor's degree in information security, Computer Science, or related experience
Strategic thinking and business acumen
Operational excellence and financial discipline
Expertise in cybersecurity frameworks (NIST, CIS, HIPAA, HITRUST)
Leadership and organizational development
Excellent communication and relationship-building skills
Preferred
CISSP, CISM, CISA, or equivalent certifications strongly preferred
Benefits
Competitive salary
Above average benefit packages
Company
CloudWave, Healthcare IT Solutions
CloudWave is a full-service cybersecurity and cloud services provider built exclusively for healthcare.
51-200 employees
H1B Sponsorship
CloudWave, Healthcare IT Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (7)
2022 (2)
2021 (2)
2020 (15)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
WestView Capital Partners
2021-02-01Acquired
2014-05-06Series Unknown
Leadership Team
Matt Donahue
CTO and Vice President of Technology Development
Mark Middleton
Chief Cloud Officer
Recent News
2022-12-08
MandASoft
2022-11-29
Company data provided by crunchbase