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Acuity Insurance · 3 days ago

Special Investigations Unit Analyst

Sheboygan, Wisconsin, United States

Full-time

Onsite

Entry Level

1+ years exp

Acuity Insurance is seeking a Special Investigations Unit Analyst to support claims personnel and the Special Investigations Unit in clarifying issues of fact regarding claims investigations. The role involves utilizing investigative tools to research online activity related to claims, conducting background checks, and monitoring the fraud hotline for investigations.

Insurance

Growth Opportunities

No H1B

Responsibilities

Ability to research, document and disseminate information obtained through open-source intelligence and other databases

Collaborate with SIU investigators and claims representatives on claims investigations

Conduct objective, fair, thorough, unbiased and timely investigations

Conduct and document thorough interviews when necessary

Prepare detailed, concise results of investigations

Appear as a witness and provide testimony at trials and dispositions

Attend courses, seminars and continuing education specific to investigations

Obtain industry certifications related to investigations

Maintain a professional atmosphere and appearance while interacting with all stakeholders

Maintain a positive attitude

Maintain company property in good working order, request new equipment and secure authorization of repairs

Maintain good working relationship with all stakeholders

Knowledge and proficiency in the use of analytical/investigative tools and databases such as Accurint, CLEAR, ISO Claims Search, PACER, Skopenow, Ontic, etc

Regular and predictable attendance

Performs other duties as assigned

Qualification

Open Source IntelligenceAnalytical tools proficiencyInvestigative techniquesBackground checksAnalytic skillsCommunication skillsWork independently

Required

Ability to research, document and disseminate information obtained through open-source intelligence and other databases

Collaborate with SIU investigators and claims representatives on claims investigations

Conduct objective, fair, thorough, unbiased and timely investigations

Conduct and document thorough interviews when necessary

Prepare detailed, concise results of investigations

Appear as a witness and provide testimony at trials and dispositions

Attend courses, seminars and continuing education specific to investigations

Obtain industry certifications related to investigations

Maintain a professional atmosphere and appearance while interacting with all stakeholders

Maintain a positive attitude

Maintain company property in good working order, request new equipment and secure authorization of repairs

Maintain good working relationship with all stakeholders

Knowledge and proficiency in the use of analytical/investigative tools and databases such as Accurint, CLEAR, ISO Claims Search, PACER, Skopenow, Ontic, etc

Regular and predictable attendance

Minimum 1 year conducting investigations utilizing open-source intelligence or other databases involving public records

Thorough knowledge on conducting Opens Source Intelligence investigations

Ability to learn different platforms to research public records and online activity

Strong analytic and reasoning skills

Strong communication skills

Ability to work independently

College degree or equivalent