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City of Durham · 1 month ago

Systems for Action Data Analyst

Durham, NC

Full-time

Onsite

Entry, Mid Level

$67K/yr - $74K/yr

2+ years exp

City of Durham is seeking a Systems for Action Data Analyst to join their team. The role involves collaborating with various stakeholders to design data visualizations, support data integration, and provide actionable insights to advance equity and improve community-centered systems.

Electrical DistributionNon ProfitSocial

Responsibilities

Partner with DCSD, other city and county departments, and community organizations to identify opportunities where shared data can strengthen programs and improve services

Work with cross-disciplinary teams to build a clear framework for integrated services, case management, and data sharing, and create an inventory of service and data assets across the city and community

Lead the creation of core documents needed for data integration, including governance policies, MOUs, data-sharing agreements, and communication materials

Use quality-assurance checks to keep data accurate, consistent, and reliable

Build intuitive dashboards and tools that help monitor progress, identify trends, and improve service delivery

Collaborate with stakeholders to design visualizations aligned with key performance indicators

Ensure tools are user-friendly and accessible to non-technical users

Conduct quantitative and qualitative analyses to identify trends, gaps, and opportunities for improving services

Translate complex data and community feedback into clear, actionable insights that inform programs and policy development

Partner with research institutions to support evaluation, analysis, and data storytelling

Apply a racial equity and trauma-informed lens to all data practices

Qualification

Statistical analysesData visualizationData integrationBusiness intelligence softwareData governance knowledgeAnalytical skillsCollaborationFlexibilityLeadership

Required

Bachelor's degree or equivalent in statistics, data or quantitative analysis, public policy, business, public administration, sociology, or directly related field

Two years of professional program administration or analytical experience

Experience in statistical analyses, data reporting from complex systems, and building tools/dashboards in business intelligence software, like Power BI or Tableau

Knowledge of data integration tools and methods

Familiarity with data governance and privacy laws (HIPAA, FERPA, etc.)

Preferred

A commitment to and interest in the core mission of the DCSD team

Familiarity with the Durham community and resources for healthcare, behavioral and mental health, family advocacy, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, and other services that impact our Neighbors

Significant experience with statistical analyses and program evaluation; including skills to build tools in business intelligence software, like Power BI or Tableau

Flexibility and openness to programmatic changes in a rapidly scaling department

Experience with cross-sector data integration efforts

Strong leadership and analytical skills for effective problem solving, collaboration, and the ability to propose quality recommendations for program and process improvements

Relevant lived experience in addition to professional experience