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Inovalon · 1 day ago

Director, Connectivity & Integration Operations

Tampa, FL

Full-time

Hybrid

Director/Executive

$152K/yr - $190K/yr

Inovalon is a technology company focused on transforming the healthcare ecosystem through data-driven solutions. The Director, Connectivity & Integration Operations is responsible for leading the operational strategy and governance that powers Inovalon's connectivity with Electronic Medical Records and other healthcare data systems, ensuring secure and scalable integrations.

AnalyticsHealth CareInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Serve as the operational owner for Inovalon’s EMR, RCM and Payer API ecosystems as well as health system connectivity programs

Develop and maintain the standardized framework for how Inovalon products connect, exchange data, and maintain interoperability with external systems

Collaborate with Product and Engineering to ensure connectivity capabilities align with roadmap priorities and evolving market standards (FHIR, HL7v2, X12, C-CDA)

Own the tooling, processes, and automation infrastructure that support integration design, configuration, testing, and production deployment

Define metrics and dashboards for integration performance, uptime, and partner readiness

Lead root-cause and continuous-improvement efforts for connectivity incidents or data quality issues

Manage the portfolio of integration tools (of commercial off the shelf tooling and internal API investments/infrastructure)

Champion automation and standardization across environments to improve speed, quality, and observability

Collaborate with Engineering to identify opportunities for integration platform enhancements

Partner with Product Management to align connectivity initiatives with product strategy and customer needs

Work closely with Partner and Customer Success teams to ensure readiness for new EMR and EHR integrations

Coordinate with Compliance, Security, and IT to ensure all connectivity meets regulatory and internal standards (HIPAA, HITRUST, SOC2)

Establish governance mechanisms for integration design and change control

Regularly review operational KPIs, identifying trends and areas for improvement

Present integration performance and strategic connectivity updates to executive leadership

Lead and mentor a team

Cultivate a high-performance, accountability-driven culture centered on quality and collaboration

Qualification

FHIRHL7v2X12C-CDAEMR integrationIntegration toolsOperational excellenceHealthcare complianceLeadershipCommunication skillsCross-functional collaboration