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Northwestern Medicine Central DuPage Hospital · 1 day ago

Rehab Service Tech Admin. Specialist Outpatient Casual Days Marianjoy

Wheaton, IL

Full-time

Onsite

New Grad, Entry Level

Northwestern Medicine Central DuPage Hospital is committed to delivering world-class care and is seeking a Rehab Service Tech Admin. Specialist for outpatient services. This role involves assisting professional staff with patient care and clerical duties in the Rehabilitation Services Department.

Hospital & Health Care

Responsibilities

Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently

Manages and operates equipment safely and correctly, cleans equipment according to standards

Independently maintains all equipment cleaning logs and performs monthly maintenance

Ensures EOC meets JCAHO standards at all times

Demonstrates competence in performing tasks identified as appropriate treatment for the Rehab Services Tech. Treats patients under direct clinical supervision and anticipates therapist’s needs during patient care

Demonstrates ability to communicate promptly to the therapist any observed changes in patient status and responses (e.g. pain, changes in condition, distress). Clarifies with the therapist any special procedures or observations necessary

Interacts professionally with patient/family and involves patient/family in the formation of the plan of care under the discretion of the therapist. Provides explanation to patient and family prior to administering care to patients; answers questions within scope of practice

Consults other departments as appropriate to provide for interdisciplinary approach to the patient’s needs

Follows all policy and procedures for documentation of treatment appropriately rendered by the rehab tech

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit

Provides accurate information and timely updates to patients and customers

Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations

Obtains patient consents/authorizations

Manages department specific Rehabilitation Services Call List and communication needs

Accurately identifies patient medical record number to avoid duplication of records in system. Obtains and updates patient demographic, insurance and billing information

Collects co-payments, past due balances and point of service payments

Posts payments, process billing information and perform “end of day” cash drawer closing

Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate

Manages clinic inventory